Hi all, i'm an italian guy (sorry for my english). I'm not sure if this is the same big bug, or are two differents from one another, but they both have lots of similarity. I'm not wasting your time: i'll try all the steps of the Video and Voice Chat Troubleshooting and i try to use both Chrome and Firefox, but the bug's still there. Me and my three players have the same unpredictable issue: everytime we refresh the map or the page, we may stop to hearing and seeing some of the others. It's completely random: sometimes i stop to see and hear one or two player, some other time they cannot see and hear me, or they cannot see between each other even if i can see all of them. For the card visibility we have the same issue. All the custom Decks that i have done have the option that allow to both, DM and players, to see each others hands. And somethimes it's work. Then, someone refresh, or i move the players in the next map and here comes the bug, again. I cannot see anymore the hands of one or two player, a player cannot see my hand or the hand of another player; someone can see the cards of all, but no one can see his cards. What can we do? Don't refresh the page is not an option. I apologize again for my bad english and i thanks you people for allow us to play togheter, especially during this quarantine.