Waterdeep: Dungeon of the Mad Mage - NPCs & Monsters are unavailable in other games

As per the title, I recently purchased Waterdeep: Dungeon of the Mad Mage solely with the intent to use some of the NPCs and Monsters in other games I am running. However, they are not available in my compendium content. Is this an oversight or is there something I am missing? I don't want to drop $50.00usd on something that I cannot even use as I originally intended. Please let me know what can be done. Thanks. 

This is the normal behavior. As a Plus user, you could use the Character Vault to move characters, or if you were a Pro user, the Transmogrifier. If this solution doesn't appeal, and you do want to seek a refund, you can write to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a>. If you do, please be patient as their load has increased many times over in the last few weeks.

All my player quit this module due to the horrible B&amp;W maps, it's a pain to plain with those maps on VTT. I am regretting this purchase, do not worth the price.

Darshyne said: All my player quit this module due to the horrible B&amp;W maps, it's a pain to plain with those maps on VTT. I am regretting this purchase, do not worth the price. Consider writing to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a>

Darshyne said: All my player quit this module due to the horrible B&amp;W maps, it's a pain to plain with those maps on VTT. I am regretting this purchase, do not worth the price. Thank you for this info. Was looking for a module to run for lvl 5-20 and this was appealing, however I keep seeing this feedback about the maps are terrible. Really disappointing in a $50 module. Appreciate the heads up.