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Hey guys. I'm trying to upload a few .mp3 tracks that I bought, but they just hang at 0% and never upload. Tried two browsers. I'm a bit stuck. Anyone have any idea?
I'm also having this issue 8( Also tried both Chrome and Firefox to no avail as well. Track was only 1min and is 1.8mb so it really shouldn't be taking long.
Yep, I have been experiencing the same issue for over a week now (and reported it too). Microsoft Edge, in addition to Chrome and Firefox, does not work either but there are so many issues with Edge anyway that it does not really matter.
Hey folks - Would you mind providing us one of the tracks you are having trouble with by sending it to <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a>, please?
+1 on this. I've tried uploading many different files, the smallest of which is 2mb. I'm desperate to upload audio to make my game more exciting for my players and I'm really saddened by this... :(
**Never mind this. Brave stopped uploading after 3 files. Hey folks. I was having this issue (using Chrome) and tried using the Brave browser. The same files all uploaded fine with that. I re-opened in chrome just to check and the files are uploaded and sound fine. This was using the Jukebox tab in-game.
Hey folks - For additional investigation here, would you mind telling me where you tried uploading these tracks from, please? Was it from your Jukebox tab in-game, or was it from the out-of-game tool ? If it was from in-game, would you mind trying the out-of-game tool now and letting me know if the results are the same, please? Thank you!
Thanks Nick! The out-of-game tool is working great. I'll post here if I encounter further issues. Nicholas said: Hey folks - For additional investigation here, would you mind telling me where you tried uploading these tracks from, please? Was it from your Jukebox tab in-game, or was it from the out-of-game tool ? If it was from in-game, would you mind trying the out-of-game tool now and letting me know if the results are the same, please? Thank you!
Thank you Nicholas. I was using the in game tool and was having the difficulty. I used the out of game tool and was able to upload the audio file. Thanks for coming up with a solution. Nicholas said: Hey folks - For additional investigation here, would you mind telling me where you tried uploading these tracks from, please? Was it from your Jukebox tab in-game, or was it from the out-of-game tool ? If it was from in-game, would you mind trying the out-of-game tool now and letting me know if the results are the same, please? Thank you!
