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my launch campaign doesnt work

it takes me to an all white screen with just text. any one know a way to fix this?
We just pushed out an update to enable SSL...try doing it again and if it doesn't work please let me know what OS and browser you are using. Thanks!
Hi Tried joining game - but not getting 'proper page layout'. Get some menu options on left hand side, (which don't work) and no graphics. Even had server not available message once!
I'm encountering the same problem. Browser: Chrome  OS: Windows 7
still not working. im on windows 7 64bit and google chrome
I'm encountering the same problem here - I was very confused when suddenly the campaign I was editing started only giving me white screen with text! Browser: Google Chrome Operating system: Windows 7
Hmmm, okay, investigating now...
Same problem.
Same problem. Browser: Chrome, Firefox O.S.: Windows 7
Can you give me the specific version of Chrome you're running? I just tested it with the latest version in Windows 7 and it seems to be working fine. <a href="http://supportdetails.com" rel="nofollow">http://supportdetails.com</a> will tell you what it is. Also just to confirm -- you were in-game and suddenly the screen turned white? Or it's showing a white screen after you click the Launch Campaign button, but before you get into the game?
right after i click launch campaign. it just goes all white and all text on the left hand side
andmy chrome is &nbsp;Chrome 25.0.1364.152
I'm using&nbsp;Chrome 25.0.1364.152 and I have the same problem on Windows 7 64bit
After I click "Launch Campaign", the game launches - in a manner of speaking. Instead of the full interface, I instead get an off-white screen with the interface options listed in blue, a lot like hyperlinks, down the left-hand side, with no map. Seeing if my Chrome version is out of date, will update on whether or not this was the case.
Can you guys try clearing your caches? I'm not sure why it's not fetching fresh information...but it sounds like that may be the problem.&nbsp;<a href="http://support.google.com/chrome/bin/answer.py?hl=en&amp;answer=95582" rel="nofollow">http://support.google.com/chrome/bin/answer.py?hl=en&amp;answer=95582</a>
Updated it to&nbsp;Chrome 25.0.1364.160 but it did not solve the problem.
O.S. Chrome 25.0.1364.152 Scree-shot of what happens.
mine looks just like that! and i deleted cache still not working
Same issue post-cache clearing here.&nbsp;
After updating Chrome to the newest version and clearing my cache, I unfortunately must report that this has in no way alleviated the issue. Also, my screen looks precisely like B.G's screenshot.
Also, one the game DOES load, it puts all character names/stats/etc. on the left side of the screen with the menus.
Okay, in that case, if someone could get a console log, that would be very, very helpful:&nbsp; <a href="https://developers.google.com/chrome-developer-tools/docs/console#opening_the_console" rel="nofollow">https://developers.google.com/chrome-developer-tools/docs/console#opening_the_console</a> Look for anything about [blocked] or "Displayed insecure content from" or anything in RED. Thanks!
Also -- just to double-check, none of you have any Chrome extensions or addons enabled? Or any firewalls or antivirus software on your computer that could be interfering with the connection?
GET <a href="https://d3clqjduf2gvxg.cloudfront.net/assets/app.css?1363100939" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net/assets/app.css?1363100939</a> 503 (Service Unavailable) app.roll20.net:34 70 app.js:9 TOUCH SUPPORTED: false app.js:9 Switch mode to select app.js:1 Initializing new dice engine with ranomness... app.js:16 window resize app.js:17 tuts loaded tutorial_tips.js:7 GET <a href="https://www.googletagservices.com/tag/js/gpt.js" rel="nofollow">https://www.googletagservices.com/tag/js/gpt.js</a> app.roll20.net:271 autograv app.js:17 The page at <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> displayed insecure content from <a href="http://app.roll20.net/js/tipsy/tipsy.gif?1327375406" rel="nofollow">http://app.roll20.net/js/tipsy/tipsy.gif?1327375406</a> . app.roll20.net:1 autograv app.js:17 Final page load. app.js:14 Scan for new plays! app.js:14 autograv app.js:17 Auth'ed. app.js:13 Object&nbsp;{ auth:&nbsp;Object,&nbsp;expires:&nbsp;1363189650} app.js:13 Scan for new plays! app.js:14 initial setup app.js:13 Object { #textchat .rollresult.player--IpToS26HnwJePJnZ2A3 .diceroll .backing: "{ color: #d5478d; text-shadow: 0px 0px 3px #d5478d;}"} app.js:10 Creating text node app.js:10 CSSStyleSheet&nbsp;{ rules:&nbsp;CSSRuleList,&nbsp;cssRules:&nbsp;CSSRuleList,&nbsp;ownerRule:&nbsp;null,&nbsp;media:&nbsp;MediaList,&nbsp;title:&nbsp;null…} app.js:10 Object { #textchat .rollresult.player--IpUCwnVgpaKNROWPL-k .diceroll .backing: "{ color: #9dd333; text-shadow: 0px 0px 3px #9dd333;}"} app.js:10 Creating text node app.js:10 CSSStyleSheet&nbsp;{ rules:&nbsp;CSSRuleList,&nbsp;cssRules:&nbsp;CSSRuleList,&nbsp;ownerRule:&nbsp;null,&nbsp;media:&nbsp;MediaList,&nbsp;title:&nbsp;null…} app.js:10 joining game... app.js:13 Player -IpToS26HnwJePJnZ2A3 is offline... app.js:12 THREE.WebGLRenderer 49 app.js:23 Player -IpUCwnVgpaKNROWPL-k is offline... app.js:12 Firebase Online app.js:9 4 The page at <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> displayed insecure content from <a href="http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5" rel="nofollow">http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5</a> . app.js:7 The page at <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> displayed insecure content from <a href="http://d20cors.herokuapp.com/?src=fc06.deviantart.net/fs36/i/2008/264/a/f/Lost_Fairy_by_Pygar.jpg&amp;cb=5" rel="nofollow">http://d20cors.herokuapp.com/?src=fc06.deviantart.net/fs36/i/2008/264/a/f/Lost_Fairy_by_Pygar.jpg&amp;cb=5</a> . app.js:7 refershing page listings! app.js:14 The page at <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> displayed insecure content from <a href="http://fc06.deviantart.net/fs36/i/2008/264/a/f/Lost_Fairy_by_Pygar.jpg" rel="nofollow">http://fc06.deviantart.net/fs36/i/2008/264/a/f/Lost_Fairy_by_Pygar.jpg</a> . jquery.min.js:2 Resource interpreted as Image but transferred with MIME type binary/octet-stream: " <a href="https://s3.amazonaws.com/files.d20.io/images/780963/xJvzChmMGzYFbgRclmfcGA/med.jpg?1363102549&amp;size=150" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/780963/xJvzChmMGzYFbgRclmfcGA/med.jpg?1363102549&amp;size=150</a> ". jquery.min.js:2 init active page! app.js:13 activate page! app.js:11 Reorder by Z app.js:11 Resource interpreted as Image but transferred with MIME type text/html: " <a href="http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5" rel="nofollow">http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5</a> ". app.js:7 Error loading image, probably due to cors. Trying once without CORS. app.js:7 The page at <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> displayed insecure content from <a href="http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5" rel="nofollow">http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5</a> . app.js:7 Error loading image, probably due to cors. Trying once without CORS. app.js:7 The page at <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> displayed insecure content from <a href="http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5" rel="nofollow">http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5</a> . app.js:7 Error loading image, probably due to cors. Trying once without CORS. app.js:7 The page at <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> displayed insecure content from <a href="http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5" rel="nofollow">http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5</a> . app.js:7 Error loading image, probably due to cors. Trying once without CORS. app.js:7 The page at <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> displayed insecure content from <a href="http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5" rel="nofollow">http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5</a> . app.js:7 refershing page listings! app.js:14 The page at <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a> displayed insecure content from <a href="http://fc06.deviantart.net/fs36/i/2008/264/a/f/Lost_Fairy_by_Pygar.jpg" rel="nofollow">http://fc06.deviantart.net/fs36/i/2008/264/a/f/Lost_Fairy_by_Pygar.jpg</a> . jquery.min.js:2 Resource interpreted as Image but transferred with MIME type text/html: " <a href="http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5" rel="nofollow">http://d20cors.herokuapp.com/?src=www.deviantart.com/download/88973689/Autumn_fairy_by_Ironshod.jpg&amp;cb=5</a> ". app.js:7 initiatlizing video chat app.js:16 autograv app.js:17 Connected to session app.js:16 aX&nbsp;{ superClass:&nbsp;function,&nbsp;type:&nbsp;"sessionConnected",&nbsp;cancelable:&nbsp;false,&nbsp;target:&nbsp;Q,&nbsp;preventDefault:&nbsp;function…} app.js:16 I have no idea what any of this means, but I'm sure someone does! This is what happens when I load my campaign.
no. i have been using this browser with roll 20 for awhile and it always works great!
Cleared the cache, didn't help the problem. Also disabled all extensions, no dice. My google chrome is currently running&nbsp;25.0.1364.160 m. Added a few screenshots of what it looks like from my end. Edit: Wow, that resolution was terrible. I'll see if I can get a better screenshot.
Yeah, it's deifnitely that app.css file not loading that's causing this...one moment and I'll try and pull out my bag o' tricks...
Failed to load resource: the server responded with a status of 503 (Service Unavailable) <a href="https://d3clqjduf2gvxg.cloudfront.net/assets/app.css?1363100939" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net/assets/app.css?1363100939</a>
Now this is what I call Tech support, a guy working on the problem in REAL time.&nbsp; Thank you Riley D.&nbsp; I woke up today with a lot of Campaign making to do for the big first game tomorrow, and nearly had a heart attack.&nbsp; I will watch this space for updates!
Okay, give it a shot now, should be fixed!
Echoing Daniel B. We have a game planned today and instead of freaking out, I just turned to the forums. found LIVE customer service and will come back because of it.
Bingo!!!!!!!&nbsp; Works great again!&nbsp; And the Crowd goes Wild! I'll let you know if I see any new bugs :)
it works nice work!!!! thank you for all your help!!!!
Absolute perfection! BEST. TECH SUPPORT. EVER.
Great, do let us know if you see any other issues. Thanks!
@Riley D - as soon as I get paid, going to pay for a supporter account, just because of this. Please, keep it up.&nbsp;
New problem, some windows don't have a close button or X to get rid of them once you open them. The menu that is brought up when you hit the star button for example cannot be dismissed.
I'm not sure if I'm imagining this or if it's a sneak change I just didn't notice, but... I can't close handouts or character sheets anymore. The X to close pages is missing. I'll try to post a photo giving an example. Edit: Actually the X function is still there, but the X graphic seems to have gone missing. I can still close the handout if I press the area where the X is meant to be.
My screen is overflowing with windows.
Update!&nbsp; you can still close them, but the X is invisible, just click in the area where the X should be. At least that's a workaround till it's fixed (could be the browser cache thing?)
Confirmed that this is just a graphical issue. The X still works, you just can't see it.
@Danial at the moment you can close these windows using Escape as a workaround, but yeah... Hopefully they fix this fast as well.
This should be fixed now as well (the close button issue). You'll have to reload.
I tracked down the root of what was causing this issue (both the "white screen" and "no close button" stuff). I've rolled back my hasty-fix code, so please let me know if you start experiencing this issue again, but I'm about 99% sure I've squashed it for good. Thanks!