Community Forums: Jukebox stop and exit buttons not working

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Edited 1587749303

I wanted to test the music for my session tonight and once I start the track I can't seem to stop it without skipping to the end and letting it finish the song. The stop and exit buttons are both not doing anything. I tried deleting chrome extensions and clearing my cache and that did not help.

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Gianluca R.

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Same problem for me (Safari browser) but also I cannot play any track that I load since it doesn't start to play

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Edited 1587753226

Dominick M.

Pro

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I've also received report from a friend of mine who is having this exact issue in his Roll20 game, whereas my games are fine . We are both using Chrome. Edit: I had my campaign open from last night, reloaded it to see if maybe the bug came after, and it certainly did. So this issue had to have been created within the last twelve hours.

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Edited 1587756481

Ben S.

Marketplace Creator

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Yeah, this is currently affecting a game I've got - the "stop" button just isn't working, so I can't stop audio playback. I can adjust the volume sliders, but it's, uh, not ideal. Edit: TBC, the issue cropped up about 5 minutes ago for me. Was not experiencing it when running a different game last night.

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Nicholas

Roll20 Team

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Hey folks -  Apologies for the trouble here! We're aware of the problem and we'll be putting out a fix momentarily. Thanks for letting us know!

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Nicholas

Roll20 Team

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Hey all -  We just put out a fix for this! Simply refresh your game and you should be good to go now. Happy rolling!

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Jukebox stop and exit buttons not working