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Stuck on Loading...

I go into a game and all I see is a black screen with the word Loading, this is in Edge. I try Pale Moon and I can get in, but the microphone headset isn't recognized. I installed Firefox and could get in, the microphone was recognized, but no sound. Before someone recommends Chrome, no, not now, not ever. I did join, to see if it was an ad issue.  It's not.
Hello, To keep things consolidated and organized, we would ask that you please refer to the  main thread for this issue seen here  - it will have the most recent communications and updates from us. As such, we’re going to go ahead and close this post. Thank you!