I do agree that the implementation is somewhat subpar. Unfortunately, the API is the best option we have at the moment. I'll go ahead and put this here, but it never hurts my feelings if someone dislikes the implementation of the pack and wishes for a refund. Usually, Roll20 refunds no questions asked so long as you don't abuse the system and make constant refunds. Additionally, if someone wants a more tailor made version of the animations, I save all the base files and can make small tweaks, and I'm usually willing to do simple edits on request. Everyone's idea of a perfect way to run their D&D games are slightly different from each other, and as a naturally picky person, I'm understanding if someone decides they don't want to use my items. I'd much rather anyone who purchases my offerings finds them useful to their games than to feel like someone they purchased was almost what they actually wanted. I know it's a hard pill to swallow to pay 5-10 dollars on packs most people expect to work out of the gate, only to be told that for the best experience they need a $10 monthly subscription to make the most use of it. As a general rule of advice, anyone who looks at animated offerings on the Roll20 Marketplace should be aware of the limitations that animations provide. Too many animations all at once can lag a tabletop to a slideshow, and inevitably, animations are subject to compression and won't look as great at higher resolutions like images will. Additionally, no Marketplace offering without use of the API can add in functions that the Roll20 tabletop already doesn't have. If you're confused about the usage of any Marketplace item, try to check the creator page and see if they've linked contact information and ask. I'm always willing to answer questions have to make sure they feel their money is well spent. Anyway, this turned into a few paragraphs real fast. TL;DR, Refunding is okay, talk to me if you have questions or small tweaks regarding a pack I've made.