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Help Tickets not answered for weeks

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Help Tickets not answered for weeks
1588873991
JasonC
Pro
Permalink for 8626567 Quote
hello, I have had a ticket in for weeks about a lost character sheet for my game.  I have not gotten a response, I know you are swamped, but this is past a line for e with a product I am paying for, and have been paying for since 2016.  can someone please respond?
1588880919
Dr. Rei
Permalink for 8627181 Quote
Hello JCrayne Unfortunately, lot of people here are players and we cannot do anything, the best option is to contact roll20 support to find a solution. Try to send a relaunch mail. I Hope you'll fix your problem. Rei
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