It looks like your friend has a different, larger font showing in the sheet and that is throwing off the spacing and alignment. Similar items have been reported before, but no resolution was found, if I recall. Possibly something to do with Roll20's CSS and high-resolution displays. I think this was the most recent response from Roll20: <a href="https://app.roll20.net/forum/post/7444319/distorted-character-sheet-and-chat-css-bug-still-not-fixed/" rel="nofollow">https://app.roll20.net/forum/post/7444319/distorted-character-sheet-and-chat-css-bug-still-not-fixed/</a> If your friend is comfortable with the right-click > Inspect Element feature of Firefox or Chrome, it would be interesting to get a look at some of the CSS of the text elements in the sheet.