Can't Access Editor

After restarting my computer I was suddenly unable to access the editor with it telling me to post the error ID:  c2d9c23e46dd41ad8d2aec45d04fe0ad

I believe we're all getting this issue.

Same, can't launch

Do you have any time scale for the current issues?

whats the current estimated downtime?

Our group currently regained access to the editor, so it seems to be coming back online.

Wow Amazing!

Thanks for the speedy resolution!

Thanks for the quick fix <3 

Still not connecting for me, though. I get the "Loading" hang for every game I try to launch, whether it's mine or just one I'm playing in.

Nicholas said: Hey folks -  We should be back up and running and you can return to gaming as normal! Thank you for your patience and apologies again for the inconvenience! Still getting infinite loading when joining a game as GM/DM. I looked into the console and found that a certain errors appeared when loading as GM and not a player. firebase.2.4.0.js:52 Uncaught TypeError: r.push is not a function     at app.js?1589286366:578     at Array.forEach (<anonymous>)     at Function.C.each.C.forEach (base.js?1578419093:6)     at Object.d20.jukebox.refreshJukeboxList (app.js?1589286366:578)     at T.i.<anonymous> (app.js?1589286366:563)     at T.i.trigger (base.js?1578419093:7)     at T.i.change (base.js?1578419093:7)     at T.i.set (base.js?1578419093:7)     at app.js?1589286366:563     at firebase.2.4.0.js:201 (anonymous) @ app.js?1589286366:578 C.each.C.forEach @ base.js?1578419093:6 d20.jukebox.refreshJukeboxList @ app.js?1589286366:578 (anonymous) @ app.js?1589286366:563 trigger @ base.js?1578419093:7 change @ base.js?1578419093:7 set @ base.js?1578419093:7 (anonymous) @ app.js?1589286366:563 (anonymous) @ firebase.2.4.0.js:201 gc @ firebase.2.4.0.js:52 cc @ firebase.2.4.0.js:30 dc @ firebase.2.4.0.js:29 h.Kb @ firebase.2.4.0.js:220 h.Ld @ firebase.2.4.0.js:188 Eh.Ld @ firebase.2.4.0.js:178 (anonymous) @ firebase.2.4.0.js:176 yh @ firebase.2.4.0.js:170 La.onmessage @ firebase.2.4.0.js:169 setTimeout (async) nrWrapper @ (index):13 gc @ firebase.2.4.0.js:52 cc @ firebase.2.4.0.js:30 dc @ firebase.2.4.0.js:29 h.Kb @ firebase.2.4.0.js:220 h.Ld @ firebase.2.4.0.js:188 Eh.Ld @ firebase.2.4.0.js:178 (anonymous) @ firebase.2.4.0.js:176 yh @ firebase.2.4.0.js:170 La.onmessage @ firebase.2.4.0.js:169 app.js?1589286366:578 Uncaught TypeError: r.push is not a function     at app.js?1589286366:578     at Array.forEach (<anonymous>)     at Function.C.each.C.forEach (base.js?1578419093:6)     at Object.d20.jukebox.refreshJukeboxList (app.js?1589286366:578)     at Function.<anonymous> (app.js?1589286366:565)     at base.js?1578419093:6 (anonymous) @ app.js?1589286366:578 C.each.C.forEach @ base.js?1578419093:6 d20.jukebox.refreshJukeboxList @ app.js?1589286366:578 (anonymous) @ app.js?1589286366:565 (anonymous) @ base.js?1578419093:6 setTimeout (async) nrWrapper @ (index):13 C.delay @ base.js?1578419093:6 C.defer @ base.js?1578419093:6 render @ app.js?1589286366:565 r @ base.js?1578419093:6 setTimeout (async) nrWrapper @ (index):13 (anonymous) @ base.js?1578419093:6 (anonymous) @ app.js?1589286366:565 trigger @ base.js?1578419093:7 _onModelEvent @ base.js?1578419093:7 trigger @ base.js?1578419093:7 add @ base.js?1578419093:7 _add @ app.js?1589286366:81 child_added @ app.js?1589286366:81 (anonymous) @ firebase.2.4.0.js:203 gc @ firebase.2.4.0.js:52 cc @ firebase.2.4.0.js:30 dc @ firebase.2.4.0.js:29 h.Kb @ firebase.2.4.0.js:220 h.Ld @ firebase.2.4.0.js:188 Eh.Ld @ firebase.2.4.0.js:178 (anonymous) @ firebase.2.4.0.js:176 yh @ firebase.2.4.0.js:170 La.onmessage @ firebase.2.4.0.js:169 app.js?1589286366:574 Uncaught TypeError: Cannot read property 'each' of undefined     at Object.d20.journal.refreshJournalList (app.js?1589286366:574)     at app.js?1589286366:574 d20.journal.refreshJournalList @ app.js?1589286366:574 (anonymous) @ app.js?1589286366:574 setTimeout (async) nrWrapper @ (index):13 i @ app.js?1589286366:574 d20.journal.refreshJournalList @ app.js?1589286366:574 (anonymous) @ app.js?1589286366:563 trigger @ base.js?1578419093:7 change @ base.js?1578419093:7 set @ base.js?1578419093:7 (anonymous) @ app.js?1589286366:563 (anonymous) @ firebase.2.4.0.js:201 gc @ firebase.2.4.0.js:52 cc @ firebase.2.4.0.js:30 dc @ firebase.2.4.0.js:29 h.Kb @ firebase.2.4.0.js:220 h.Ld @ firebase.2.4.0.js:188 Eh.Ld @ firebase.2.4.0.js:178 (anonymous) @ firebase.2.4.0.js:176 yh @ firebase.2.4.0.js:170 La.onmessage @ firebase.2.4.0.js:169 app.js?1589286366:565 TypeError: Failed to set the 'volume' property on 'HTMLMediaElement': The provided double value is non-finite.     at r.setVolume (app.js?1589286366:94)     at T.i.setFadeIn (app.js?1589286366:565)     at r (app.js?1589286366:565)     at Object.success (app.js?1589286366:565)     at fire (jquery-1.9.1.js:1037)     at Object.fireWith [as resolveWith] (jquery-1.9.1.js:1148)     at done (jquery-1.9.1.js:8074)     at XMLHttpRequest.callback (jquery-1.9.1.js:8598)

Okay, so my players still get the weapon errors. They don't appear for me as a DM, but when I join as a player I can see that two of my players can't use their weapons. I took a picture of both errors. All these messages popped up instantly at the same time right after a weapon was used. I tried adding the crit die, and even deleting the weapon and adding it back in. Nothing worked... Please help if you can... I