Unable to access my purchase

I bought the monster bundle for the 5e compendium for a game I am running on Sunday but it has not shown up in my purchases, other things I have bought in the past are there so I am not sure what the problem is. I have been charged.  I have tried to get in contact with support but have had no reply to my emails or messages over the past 2 days

I do not own these items, but I think their content shows up in the 5e Compendium. Have you searched for monsters there?

Yes,  The books are not displaying with my other compendium expansions on the my purchases screen and they are not searchable after launching. I am guessing the transaction did not process correctly for some reason and ideally would like for someone from the roll20 team to get back to me but so far I have had no response to my emails or messages, they have no helpline number and it seems like they obly way to get in contact is through emails they don't answer :( Feeling pretty bummed by this

If you look up the items in the Marketplace, does the "Buy Now" button show as "Owned"? Your best bet is to send an email to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> though keep in mind it is the weekend and Roll20 is dealing with a higher than normal volume of emails right now, so it may take them a few days to get back to you.

Update:&nbsp; It's all back for me. I'm having the same issue cranked to 11.&nbsp; All of my premium assets have disappeared from my campaign.&nbsp;&nbsp;