Please carefully work through the first three steps of our guide to Solving Technical Issues: Step 1: Make sure to use the right browser. Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20. Please disable all add-ons/extensions Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4.(Don't forget the complete Console Log!) If you need additional information on how to capture a console log we have additional information here: Submitting a Console Log in Firefox Submitting a Console Log in Chrome Thank you!