Just bought Out of the Abyss Campaign and can't get ti to show in add ons and compendium is not there either?

I bought this campaign for the compendium expansion, some of the monsters in the monster manual are supposed to be in it, but when I went to do the add on to my game it wasn't listed and so I checked the compendium in my existing game, its not  finding the monster I need there. I did close out the game after purchasing the module, as I've done for other marketplace purchases, so why is this not working?

I believe Out of the Abyss is a module, and thus can only to used to build a game, not add to an existing game. You will need to Create a New Game and it should be an option to the right.

Ok, that's more work than just filling in the NPC sheet. Is there anyway to just get a refund? I'm not going to start a new game just to use this module when I'm four months into the campaign I'm currently running.

Write to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> and explain your situation. I'm sure they'll take care of it.

It may be some work, but it will be some work to manually adapt OotA , too. You can use the Character Vault to move over any player characters, NPCs, and monsters you have created in your original game to the new one. It would be work to move over any handouts and maps, unless you upgraded to a Pro subscription and use the Transmogrifier to move them. But if you do not believe the module is useful to you, Keith's advice is best.

I wasn't planning to run OotA as a campaign, I needed one monster from the compendium for a homebrew that's been running for 4 months. Thank you though I contacted the team and got a refund.