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Marketplace Starfinder Core Rulebook Purchase problem

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  2. Roll20 Marketplace & Creative Content
  3. Marketplace Starfinder Core Rulebook Purchase problem
1591917126
Brian V.
Permalink for 8815421 Quote
I purchased the CRB on 6/8 and it was charged to paypal but doesn't show up in my account/compendium or as a purchased item. I have submitted a ticked on Roll20 twice, and have not received a response. How long should this process take?
1591993867
Brian V.
Permalink for 8818631 Quote
Is anyone else having issues getting a response with the support tickets? I just got the immediate automated response when I submitted the ticket. But 4 days now with no response is starting to feel a little long almost as if there is a problem.
1593109066
Simon S
Permalink for 8872367 Quote
In my experience, I've waited a few days, no more - did you hear back?
1593115653
Brian V.
Permalink for 8872761 Quote
On day 11 after I filed a dispute with Paypal. They accepted it and refunded the money.
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