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Can't log in my games

Hi. As I tried to enter my games just now, I just keep getting a black screen with the loading text but nothing afterwards. I tried on different browsers (Firefox, Chrome). My GM who entered only about ten minutes before me ist still in the game, but for the other player it won't log in either.
same here - GM has entered the game, all players just get the loading screen
Same here (GM)
Same for me as GM and a Player of mine. Seems not to Load anything in the Black Screen...just sits there...ominous and silent.
Same for me, neither the GM nor the players can enter the game. It is going to loading screen and then stuck there.
I can log in (GM) but none of my players can. It is some sort of network error (error 504)
Hey folks -  We're currently investigating reports of remaining region-specific issues and working on a fix. Apologies for the trouble!
We are from Germany, if that helps locating the issue.
We got the same issue, trying to log in from germany.
we are here from germany, one of the players can connect using vivaldi browser, the others cannot connect, regardless which browser
1592501602

Edited 1592501745
Nicholas
Roll20 Team
Hey everyone -&nbsp; If you are still experiencing problems, would you mind providing a Console Log from the moment you logged into the page till when you encountered the issue, please? Directions for providing a console log in Chrome can be seen here: <a href="https://roll20.zendesk.com/hc/en-us/articles/360040673774" rel="nofollow">https://roll20.zendesk.com/hc/en-us/articles/360040673774</a> . The directions for Firefox are described here: <a href="https://roll20.zendesk.com/hc/en-us/articles/360040673814" rel="nofollow">https://roll20.zendesk.com/hc/en-us/articles/360040673814</a> . Also, if you are more technically savvy, if you could provide us a HAR network log&nbsp; by attaching it in this link , that would be extremely helpful as well.&nbsp;Directions for providing a network log in Chrome and Firefox can be found&nbsp; via this guide provided by Zendesk support .
Content Security Policy: Die Einstellungen der Seite haben das Laden einer Ressource auf inline blockiert ("script-src"). 2 utils.js :35:9 Folgende nicht unterstützte entryTypes werden ignoriert: paint. editor :14:14584 Keine gültigen entryTypes; Registrierung wird abgebrochen. editor :14:14584 Folgende nicht unterstützte entryTypes werden ignoriert: largest-contentful-paint. editor :14:14618 Keine gültigen entryTypes; Registrierung wird abgebrochen. editor :14:14618 JQMIGRATE: Logging is active jquery.migrate.js :20:10 Content Security Policy: Die Einstellungen der Seite haben das Laden einer Ressource auf inline blockiert ("script-src"). 3 jquery-1.9.1.js :1444:6 Content Security Policy: Die Einstellungen der Seite haben das Laden einer Ressource auf inline blockiert ("script-src"). 3 jquery-1.9.1.js :1450:5 Diese Seite verwendet die nicht standardisierte Eigenschaft "zoom". Stattdessen sollte calc() in den entsprechenden Eigenschaftswerten oder "transform" zusammen mit "transform-origin: 0 0" verwendet werden. editor Einige Cookies verwenden das empfohlene "sameSite"-Attribut inkorrekt. 2 CAMPAIGN ID: 7621221 startjs :15:9 Layout-Darstellung wurde erzwungen, bevor die Seite vollständig geladen war. Falls Stylesheet noch nicht geladen sind, kann dies zu einem kurzzeitigen Darstellung des Inhalts ohne Formatierung führen. jquery-1.9.1.js :9392:13 Laden fehlgeschlagen für das &lt;script&gt; mit der Quelle " <a href="https://app.roll20.net/assets/base.js?1588774597" rel="nofollow">https://app.roll20.net/assets/base.js?1588774597</a> ". editor :5308:1 ReferenceError: _ is not defined app.js :81:2 &nbsp;&nbsp;&nbsp;&nbsp; &lt;anonym&gt; <a href="https://app.roll20.net/assets/app.js?1592322782" rel="nofollow">https://app.roll20.net/assets/app.js?1592322782</a> : 81 &nbsp;&nbsp;&nbsp;&nbsp; &lt;anonym&gt; <a href="https://app.roll20.net/assets/app.js?1592322782" rel="nofollow">https://app.roll20.net/assets/app.js?1592322782</a> : 81 TypeError: $.jqotetag is not a function startjs :32:3 Laden fehlgeschlagen für das &lt;script&gt; mit der Quelle " <a href="https://js-agent.newrelic.com/nr-1167.min.js" rel="nofollow">https://js-agent.newrelic.com/nr-1167.min.js</a> ". editor :1:1 ​
Here is my console log: It seems <a href="https://app.roll20.net/assets/base.js?1588774597" rel="nofollow">https://app.roll20.net/assets/base.js?1588774597</a> can't be loaded (504), <a href="https://app.roll20.net/assets/base.js" rel="nofollow">https://app.roll20.net/assets/base.js</a> would work. Maybe this helps... (index):5799 GET <a href="https://app.roll20.net/assets/base.js?1588774597" rel="nofollow">https://app.roll20.net/assets/base.js?1588774597</a> net::ERR_ABORTED 504 ?timestamp=1592502076&amp;disablewebgl=false&amp;forcelongpolling=false&amp;offsite=false&amp;fbdebug=false&amp;forcetouch=false:15 CAMPAIGN ID: 4406429 (index):5799 GET <a href="https://app.roll20.net/assets/base.js?1588774597" rel="nofollow">https://app.roll20.net/assets/base.js?1588774597</a> net::ERR_ABORTED 504 app.js?1592322782:81 Uncaught ReferenceError: _ is not defined &nbsp;&nbsp;&nbsp; at app.js?1592322782:81 &nbsp;&nbsp;&nbsp; at app.js?1592322782:81 (anonymous) @ app.js?1592322782:81 (anonymous) @ app.js?1592322782:81 (index):14 Uncaught TypeError: $.jqotetag is not a function &nbsp;&nbsp;&nbsp; at HTMLDocument.&lt;anonymous&gt; (?timestamp=1592502076&amp;disablewebgl=false&amp;forcelongpolling=false&amp;offsite=false&amp;fbdebug=false&amp;forcetouch=false:36) &nbsp;&nbsp;&nbsp; at fire (jquery-1.9.1.js:1037) &nbsp;&nbsp;&nbsp; at Object.fireWith [as resolveWith] (jquery-1.9.1.js:1148) &nbsp;&nbsp;&nbsp; at Function.ready (jquery-1.9.1.js:433) &nbsp;&nbsp;&nbsp; at HTMLDocument.completed (jquery-1.9.1.js:103) &nbsp;&nbsp;&nbsp; at HTMLDocument.nrWrapper ((index):14)
I too had trouble entering a game (also from germany) and was about to make a console-log to post it here when it started working again. So yeah. It works for me now. Hope you guys have the same luck ^^
It worked for us. Thank you. ^^
Thanks for fixing, what was the issue? :)
Hey everyone -&nbsp; Thanks for providing that info! We've pushed out a fix for the issue and you should be good to go now! :)
Problems fixed on my End as well. Thanks for the awesomely quick fix!