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Player not appearing in Character Sheet Drop down list

Hello! So I have a player that has joined my campaign, but I can't assign a character to be controlled by her. I asked her to leave the campaign and rejoin, and was gong to wait to see if that fixed it, but now I have a second player with the same issue. I've attached screen shots below. You can Bethany as a player, but not on the drop down list. Thanks!
1401468130
Sam M.
Pro
Sheet Author
They have to click the join game link first.
Sam is correct. Please check if these players having the issue have actually gone into the campaign yet or not. Until they do, they won't show up in the drop down list.
Thanks guys! That was the issue :)