Problem accessing the chat log

Hello, I am in one campaign where I cannot access the chat archives. Name of the campaign is "Girlinhat's Pathfinder" by Roll20 user Girlinhat.

direct link : https://app.roll20.net/campaigns/chatarchive/80826/

I have been able to access it once, around the start of the campaign. Then it never stops loading and it doesn't even displays the chat log correctly.

I understand it must be pretty big, but not that big, and it's really never loading. Doesn't seem to crash my browser, but the chat log page doesn't seem to be updated after a while of loading.

I am using the last version of Google Chrome with the last version of Java. Updating these didn't help.

I have been able to reach some small part of the chat history by using Firefox, but it crashed after a while and nowadays I can't seem to access roll20 with firefox at all.

Can someone help ?

Naryar, could you go to http://supportdetails.com/ and give us the information it supplies (except for IP address)?

Could you also check your console (Ctrl+Shift+J in chrome, Ctrl+Shift+K in firefox) and report any errors when you try to use the chat archive?

Have you tried to use the chat archive function for any other campaigns? If not could you please do so? Perhaps create a new campaign and type a few lines then check the archive. 

- Gauss

OS : Windows 7 , resolution : 1366x768, browser: Chrome 25.0.1364.172, browser size : 1366x663, color depth 32-bit, javascript enabled, flash version 11.6.602, cookies enabled.

The console doesn't seem to indicate anything wrong, it just... stops saying anything after this :

and finally it doesn't seem to be a problem on other campaigns.

Could you PM me a join link to your campaign? Id like to see if I can load your log. 

- Gauss

Done.

Yeah, I cannot get into your chat log either. I am posting a bug report. 

Out of curiousity, how old is your campaign? I am wondering if it has a super long log or something.

- Gauss

We've been playing for... i suppose around 2 days worth of game time.

It's pretty long, but not SUPER long.

Do you mean you have only played two sessions?

- Gauss

I have played 5-6 sessions. Possibly a bit less than 48 h in total.

Yay, it works ! Thank to both of you !

Riley D. said:

This is fixed. Also if anyone else out there has a huge chat log, it should load a lot better now :-)

Riley D. said:

This is fixed. Also if anyone else out there has a huge chat log, it should load a lot better now :-)

EDIT: Another problem. My other chatlogs are all screwed up, with lines displaced all over the place. None of the lines make any sense, because they aren't in the right order.

Riley D. said:

Orangebottle said:

Riley D. said:

This is fixed. Also if anyone else out there has a huge chat log, it should load a lot better now :-)

Um. I have a chatlog that doesn't load at all anymore. It was pretty massive, and it sucks to lose it.

It would be helpful if you could say the name of the Campaign so we could figure out the issue.

Riley D. said:

Orangebottle said:

The campaign name was The Balance of Power .

I'm not seeing a campaign by that name in your account...?

And the issue with them being out of order is here: https://app.roll20.net/forum/post/93584/chat-archive-is-mixing-up-posts#post-93950