charactermancer won't level my character up?

Last session our party leveled up from 5 to 6, everyone else seems to have been able to no problem, but every time I try to: nothing. I've since restarted my computer and tried it on 3 different browsers, and the dm can't access it to level my cleric up either. I know I could manually put in her feats/hp/etc, but I'm not sure if the charactermancer can track levels after they've been put in manually, or if I'd have to level up by hand from now on.  thanks in advance  ✌️

can you do it manuly  ?

yeah, i can add in everything, i was just wondering why it stopped working i think dm figured it out though. she'd imported our character sheets from one campaign to another and that seems to have blocked off the charactermancer leveling (the other players who leveled up were apparently already doing it manually) nbd either way  ¯\_(ツ)_/¯

the level up thing has so many problems!!!      can you make real ones?

Where exactly is Charactermancer failing? If it is failing to save changes, it might be due to the character sheet being popped out into its own window. That doesn't work. If it is refusing even to launch, it might be easier to remake the sheet rather than beat your head against it.

it is falling to level up the carecter sheets