Paypal do not let me upgrade to plus and nobody answer me by email

Hello, I'm trying to pay for a plus account using paypal, but it gives me an error message.    Steps to Reproduce the Problem: -select option to subscribe for a plus account (the yearly one) - select the option to pay through paypal - screen pops up and loads - receive following error message:      An error was encountered Don't worry; it's not like you triggered the end of the world...right? If you message us about the error, please give us the error ID below so we can look it up: 8fa40fd0ffe4458c9194d351518252 a2 Description of my Setup (Browser + Version, Operating System, etc.) Versión 84.0.4147.135 (Build oficial) (64 bits)   

Hey Oscar, try this from the new help center:&nbsp; <a href="https://roll20.zendesk.com/hc/en-us/requests/new" rel="nofollow">https://roll20.zendesk.com/hc/en-us/requests/new</a> I think it creates a report ticket for them to see instead of an email that might get lost amidst the other emails. You could probably post a help request and point them to this thread.

I have not receive any answer to my problem by roll20

Did you get at least the automated response that they received your post? I just got an answer yesterday from an issue I filed 18 days previously.