Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

roll 20 keeps crashing firefox

I'v e been using firefox for months, but this week firefox starts crashing every time I open a character sheet and try to view the core part of the sheet. However, it works fine in chrome. I don't know what changed?
Same issue here.  Gone through the troubleshooting steps (without switching to Chrome), updated Firefox and games, as well as tried older versions with no success.
1599238501
Andreas J.
Forum Champion
Sheet Author
Translator
Are you using Windows, Mac or Linux? And is this on the computer or on a mobile phone/tablet? That's likely to be relevant to narrow down this issue. Have either of you made a support ticket on this issue, and given full details on your setup & how it happens, together with screenshots? Roll20 more closely monitors their bug tickets than the bug forum threads.
📜🗡Andreas J.🏹📜 said: Are you using Windows, Mac or Linux? And is this on the computer or on a mobile phone/tablet? That's likely to be relevant to narrow down this issue. Have either of you made a support ticket on this issue, and given full details on your setup & how it happens, together with screenshots? Roll20 more closely monitors their bug tickets than the bug forum threads. Mac pro laptop. No i haven't made support ticket.