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Bought a bunch of stuff and nothing is showing up !!!!!!!!!!

1599448003

Edited 1599450116
So I bought a bunch of maps and premade things but none of it is showing up in my art library or marketplace purchase linked below is just one of the things I bought. Below is just ONE item I bought that I can't access. I'm about to get a refund. I added the items to my game on roll 20 but they still aren't showing up in my game. <a href="https://marketplace.roll20.net/browse/gameaddon/511/massive-maps" rel="nofollow">https://marketplace.roll20.net/browse/gameaddon/511/massive-maps</a>
1599450603

Edited 1599450734
Pat
Pro
API Scripter
You checked the "premium assets" tab in the "Art Library" tab? It would then be under the "marketplace purchases" folder.&nbsp;
1599452722
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
That particular one is a game addon. It must be specifically loaded into a game from the home page using the addons menu (which it sounds like you've done). The maps will appear in the pages menu in-game, not the marketplace items of your art library.
1599453581
Pat
Pro
API Scripter
My assumption was that not every item was a module as in "premade things."&nbsp;
1599457472
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Only one item has been specified, and it wouldn't show up in the art library. Can't help with any of the others, since we don't know what they are. Ashsunday, we can help you find some things, but if you are having a large scale problem with marketplace purchases, the thing to do is to file a&nbsp; Help Center Request .
1599458326
Pat
Pro
API Scripter
Apologies. I'll not jump in next time.&nbsp;
1599460073
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Sorry, didn't mean to discourage input. I misunderstand folks all the time, so it's always helpful to have other reactions. I was speaking to Ashsunday as much as you. I just wanted to find out what items were not showing up.
1599494861
Pat
Pro
API Scripter
Another place to check- the old page apparently still exists and still has the correct information- is to go to&nbsp; <a href="https://marketplace.roll20.net/purchases/" rel="nofollow">https://marketplace.roll20.net/purchases/</a> For me, it shows up instantly (no loading) and with more relevant information and organization.&nbsp;