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Stuck on loading screen

June 13 (12 years ago)
hi,

same issue as this one:
http://community.roll20.net/discussion/519/stuck-on-loading-screen-/p1

I'm stuck on loading screen. Could you please sort this out?


All the Best,
Mark
June 13 (12 years ago)
UPDATE: FIXED

The issue was under ffox13, hope the details I'm about to give will help the folks out there:

* select "settings" icon -> "exit game" (even if game is not loaded, the option is there
* clear cache
* disable all addons
* restart ffox
* start campaign again

for me, the addons causing issues are:
1) flashblock
2) adblock plus

re-enabling the addons and allowing roll20.net (ie adding host root to whitelist) didn't make the issue re-appear (so far :)


THE INTERESTING THINGIE:
It was working fine for a pretty long time now. Today in the afternoon the campaign didn't load and from that point, never again...
It seems roll20 has a high FORT save against ffox addons but if issue kicks in one time, it'll kick in forever ;)

cheers all
June 13 (12 years ago)
Riley D.
Roll20 Team
There is a bug right now where if you leave a song playing in the Jukebox, then reload the campaign with Flashblock/Adblock Plus installed, the campaign won't load.
June 13 (12 years ago)
I was just about to update this topic as I assumed something similar. As audio had massive delays (3-4 secs) the other day I turned off everything on one of my computers to see if gets better (didn't :). But today, I used another computer, then experienced the same issue on the 3rd one (yes I have 3 boxes, yes :P)

So, assumption was what you say, but, please note that on 2nd PC I was able to start campaign in the morning and went down in the afternoon only - which is pretty weird...
3rd box was dead immediately I tried so that's somewhat consequent according to the issue you mention.

Either way, the problem is not the bug, but the fact one doesn't know what's wrong - no error message, no hint, nothing. Nowadays that's a key problem in new software if you ask me.

Thanks for the feedback, though ;)