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Handout - Adding images does not work to description & notes field

November 22 (4 years ago)
Pete
KS Backer

When I try to add a copied image it who's up - but when I click save it disappears (see images attached).





November 22 (4 years ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Where are you copying from? Copying from an image editor or something running on your home computer is not likely to work. You might have success copying from an online source (ex. Imgur), but for consistent results, drag an image from your image library.

November 22 (4 years ago)

Edited November 22 (4 years ago)

Though the wysiwyg editor accepts images when you paste them, it does not save them. Upon saving the editor removes all inline images and all urls to images that are not in your art librarty. You can only save the images to your art library first and then drop them from the art library.

November 22 (4 years ago)
Pete
KS Backer

Martin - is this how it is supposed to work?

November 23 (4 years ago)
Pete
KS Backer

It does not work still - please provide guidance Devs.


Thanks

November 23 (4 years ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Hi Pete,

Martin is describing the situation correctly. You are not likely to get a dev answer on a forum post unless it is in a curated thread. If you want official confirmation, the best recourse is to file a Help Center Request. Since this is not a game-breaking bug, it may take a little time to get an answer.

November 23 (4 years ago)
Hales []
Roll20 Team

Hi Pete!

Martin is correct that copy/pasting images may not work with much consistency. This forum thread does detail a few workarounds: https://app.roll20.net/forum/post/4279002/adding-images-to-handouts and this thread has some suggestions as well: https://app.roll20.net/forum/post/5941502/images-inside-of-handouts-etc

My assumption is that you are trying to copy an image from your desktop into the handout, which is most likely the problem. There are some workarounds that may be the most helpful:

  1. Upload the image of the table as the main image. Copy and paste this image into the description, then change the main image back to what you want.
  2. Use a <img> tag
  3. Manually create the table with the information.

Let me know if these work out for you.

November 23 (4 years ago)
Pete
KS Backer

Thanks Keith - I will try to post this to the forum you suggested. Just as a talking point - you say it is not game breaking, however, as a longtime user and GM, I cannot start any new session planning without the ability to put images in the handouts.


November 23 (4 years ago)
Pat
Pro
API Scripter

@Pete - do you get the thing where it posts two copies of the image into the edit window if you copy-paste into the field? When I do, that's what it does - if I delete the first image of the two, the second will save okay, otherwise it throws out the whole edit. 

November 23 (4 years ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter


Pete said:

Thanks Keith - I will try to post this to the forum you suggested. Just as a talking point - you say it is not game breaking, however, as a longtime user and GM, I cannot start any new session planning without the ability to put images in the handouts.


I meant that if you follow the procedure of dragging images in from your art library, rather than using copy/paste from an external source, it should function correctly. (i.e. it should not break game prep if you follow the expected steps). Roll20 wants to store graphics locally, and pasting them from your computer into the handout bypasses that process. Try uploading and placing from your art library and see if that solves the issue. If you still have an issue with images not maintaining, then that sounds like a real bug with a higher priority,

November 23 (4 years ago)
Pete
KS Backer


Pat said:

@Pete - do you get the thing where it posts two copies of the image into the edit window if you copy-paste into the field? When I do, that's what it does - if I delete the first image of the two, the second will save okay, otherwise it throws out the whole edit. 


Pat,

No, I cannot put any images in there. I can see it if I drag from my computer or copy from an image, but when I click save it disappears.


Pete



November 23 (4 years ago)
Pete
KS Backer


keithcurtis said:


Pete said:

Thanks Keith - I will try to post this to the forum you suggested. Just as a talking point - you say it is not game breaking, however, as a longtime user and GM, I cannot start any new session planning without the ability to put images in the handouts.


I meant that if you follow the procedure of dragging images in from your art library, rather than using copy/paste from an external source, it should function correctly. (i.e. it should not break game prep if you follow the expected steps). Roll20 wants to store graphics locally, and pasting them from your computer into the handout bypasses that process. Try uploading and placing from your art library and see if that solves the issue. If you still have an issue with images not maintaining, then that sounds like a real bug with a higher priority,


Keith,

Just tried dragging a jpeg from my art library - it cannot go in there at all (at least with a copy/past I can see it before clicking save, which removes it).


Thanks

Pete



November 23 (4 years ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Hmm. I'll have to do some 'sperimentation tonight. I don't place images into handouts as often as I used to. At least not before Stephen S wrote his markdown script. As a KS backer, do you have API access?