Hey folks! A couple of weeks ago I encountered the same neverending loading screen that many people has encountered recently. I sent a ticket to the support and added as many details as I could and eventually managed to reproduce the bug in 5 games. It’s stuck dead regardless of the browser, turned on/off extensions, DNS and it appears even if I create a copy of the game without any content. So... two weeks and no answer from the support team - every time I write to them a new ticket is created. So maybe it’ll help someone here’s what I figured out on my own. It apperars that a combination of Chrome extensions of VTT Enchancement Suite, TamperMonkey with BetteR20 scipt and AdBlock somehow breaks the Jukebox. The bug doesn’t appear if any of those are disabled. Steps to reproduce: Turn on the 3 extensions mentioned above. Open the Jukebox in a separate browser window (double-clicking on it’s icon) Either starting or stopping the music through that Jukebox window (it appears to have no effect for the DM, only for the players) Close the Jukebox window. Refresh the Roll20 page. It doesn’t depend on the track playing. The infinite loading screen occurs for this particular game to anyone who logs in having DM rights (no matter the Internet provider, country or anything else). There’s a lot of good content in the game, my subscription time is ticking and the support seems to ignore me by now, so... any ideas on how to fix it or how to contact the devs directly are welcome.
