Wyatt M. said: Hello. I was working with APIs on my game (specifically, I just installed Magical Darkness from the one click install) and when I reloaded my screen I get stuck on a black loading screen. I've tried restarting my computer and trying both Chrome and Firefox but nothing seemed to fix it. Here are the steps I have taken: -Disabled the darkness api -made a copy (has the same issue) -tried rolling my original game back, but lost so much progress (including adding a new player to our group) I really would like to find a way to fix this issue on the backup copy. We are supposed to play tomorrow. Thank you in advance for any help. Hi Wyatt M, Please carefully work through to the first three steps of our guide to Solving Technical Issues: Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please have your player thoroughly work through Step 4. (Don't forget the complete Console Log!) If you need additional information on how to capture a console log we have additional information here: Submitting a Console Log in Firefox Submitting a Console Log in Chrome Thank you!
