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Can't drag token from journal, but can from bio

HI,  My token was working fine but I changed my image and now I (nor anyone else) can drag my token from the journal tab. I have permission and the only way I can drag my token onto the map is by clicking on my name opening the bio&info tab with the token on it. 
1608743008
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Kristoph, Couple of things to look at: You say you "changed your image". Do you mean your avatar image or your token image? If you are a player, only the former should be possible, and it shouldn't have anything to do with the dragability of the token. Is everyone who is trying to drag your token to the tabletop dragging from the name in the journal list, and not the little preview image to the left of your name (which is actually the handle for reordering the list)? In any case, dragging from the sheet will not drag your set up and usable default token to the map, but just the image. That won't solve your issue. I'll post the troubleshooting steps below, just for thoroughness: Could you please carefully work through these steps of our guide to  Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!) Thank you!