After much discussion my groups are also in the process of moving. I dropped down to a plus subscription starting on the next payment date. I plan to finish all of my current games, but start new games on another VTT. I post this here to explain that UDL was a big part of this choice, but not in the way you might think. Honestly, dynamic lighting is not a huge deal for me. I am fine with standard fog of war. Sure, if it worked well and didn't cause lag, I would use it, but I am not leaving over not having it. However, the way that UDL has been handled points to much bigger development and customer service issues. The pace of development on Roll 20 is like a snail, and Roll 20 is now behind other VTTs when it comes to features and development. I think some of the issue is just the natural cycle of online software. The code behind Roll 20 was cutting edge at one time, but now is out dated and makes it harder to implement new features (just a guess - I am not a programmer ). Still, reasons for it aside, other products better meet my needs now. The other issue, and in some ways the bigger issue, is a lack of dependable performance. It is very regular for us to have issues during games that significantly impact play. These include being disconnected, dice roll lag, trouble getting into games, and lag opening character sheets. These are things the players get aggravated with and makes getting them to switch to another VTT easier. We may find out that other VTTs have the same issues, but we are ready to take that chance. Could I change my mind? I doubt I will in the short term. I just don't see any possibility of Roll 20 rolling out the features I care about anytime soon. However, if they become the superior product down the road I would certainly come back. Roll 20 is a very accessible software and has a large base of players to draw on. Those are both strengths of Roll 20. The Market place is also a strength. Roll 20 has much better support from official content producers than the VTT I am moving to. This is something I will miss. Unfortunately the cons currently outweigh the pros for me and my group. I do wish Roll 20 success. They have done a lot to support the RPG community and strong competition is very good for the customers. I will continue to troll the forums and monitor the situation with hope.