Hello all,
Here
comes a frightening thing : a bug report from a real newbie :)
Thus,
the issue might be something very basic and should it be the case,
please just teach me well
as if I was coming from o utter
space :)
Detailed
description of the problem
W hen
a friend (aka Big Bison in the c opy-paste
L OG at
the end of the message )
and I (aka
L’Outre-Conteur in the s econd
copy-paste
LOG) try to
connect and play via
Roll20, we can see and hear ourselves on our respective device, but
connection always fail between us (audio and camera). It’s a new
thing (we never experienced that before) and a frustrating one
(because of course, we cannot play).
Minimum
number of steps to reproduce the problem
We
log in and connect ; no connection happens between us.
Description
of setup
Firefox 85.0.2
Ublock Origin, Download
Helper
Windows 10
Bug Triage Results
T hese
issues persist when using both Chrome and Firefox.
The issue still goes on when all
add-ons/extensions have been disabled, and clear ours
cache.
Supplemental Information LOGS at the end of this post.
Thanks in advance
for your help !
First copy-paste
LOG :
----- Personal LOG
-----
Loading Roll20 Chat Event Handlers
Number of other
Players: 1
Broadcast Type: both
Receive Type: both
Started
local media
Handle Signalling
Video Quality:
medium
Connection INIT: Big Bison
No audio output
device.
Offer TO: Big Bison
Candidate TO: Big Bison | HOST
tcp
Candidate TO: Big Bison | HOST tcp
Candidate TO: Big
Bison | HOST tcp
Candidate TO: Big Bison | HOST tcp
Candidate
TO: Big Bison | HOST tcp
Candidate TO: Big Bison | HOST
tcp
Candidate TO: Big Bison | HOST tcp
Candidate TO: Big
Bison | HOST tcp
Answer FROM: Big Bison
Candidate FROM: Big
Bison | HOST udp
Candidate FROM: Big Bison | HOST tcp
Candidate
FROM: Big Bison | STUN udp
Candidate FROM: Big Bison | TURN
udp
Candidate FROM: Big Bison | TURN udp
Connection
FAILING: Big Bison
Connection FAILED: Big Bison
Connection
ERROR: ConnectionNotEstablished Could not establish connectivity with
remote peer. Shutting down connection.
Handle Signalling
----
END Personal LOG ----
Second LOG :
----- Personal LOG
-----
Loading Roll20 Chat
Event Handlers
Number of other
Players: 0
Broadcast Type: both
Receive Type: both
Started local media
Number of other
Players: 1
Handle Signalling
Video Quality:
medium
Offer FROM:
L'Outre-Conteur
Candidate FROM:
L'Outre-Conteur | HOST tcp
Connection INIT:
L'Outre-Conteur
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Answering TO:
L'Outre-Conteur
Candidate TO:
L'Outre-Conteur | HOST udp
Candidate TO:
L'Outre-Conteur | HOST tcp
Candidate TO:
L'Outre-Conteur | STUN udp
Candidate TO:
L'Outre-Conteur | TURN udp
Candidate TO:
L'Outre-Conteur | TURN udp
Connection FAILING:
L'Outre-Conteur
Connection FAILED:
L'Outre-Conteur
Connection ERROR:
ConnectionNotEstablished Could not establish connectivity with remote
peer. Shutting down connection.
Handle Signalling
L'Outre-Conteur is
now OFFLINE
CLOSING CONNECTION
TO L'Outre-Conteur (OFFLINE)
Offer FROM:
L'Outre-Conteur
Candidate FROM:
L'Outre-Conteur | HOST tcp
Connection INIT:
L'Outre-Conteur
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Answering TO:
L'Outre-Conteur
Candidate TO:
L'Outre-Conteur | HOST udp
Candidate TO:
L'Outre-Conteur | HOST tcp
Candidate TO:
L'Outre-Conteur | STUN udp
Candidate TO:
L'Outre-Conteur | TURN udp
Candidate TO:
L'Outre-Conteur | TURN udp
Connection FAILING:
L'Outre-Conteur
Connection FAILED:
L'Outre-Conteur
Connection ERROR:
ConnectionNotEstablished Could not establish connectivity with remote
peer. Shutting down connection.
Handle Signalling
L'Outre-Conteur is
now OFFLINE
CLOSING CONNECTION
TO L'Outre-Conteur (OFFLINE)
Offer FROM:
L'Outre-Conteur
Candidate FROM:
L'Outre-Conteur | HOST tcp
Connection INIT:
L'Outre-Conteur
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Candidate FROM:
L'Outre-Conteur | HOST tcp
Answering TO:
L'Outre-Conteur
Candidate TO:
L'Outre-Conteur | HOST udp
Candidate TO:
L'Outre-Conteur | HOST tcp
Candidate TO:
L'Outre-Conteur | STUN udp
Candidate TO:
L'Outre-Conteur | TURN udp
Candidate TO:
L'Outre-Conteur | TURN udp
---- END Personal
LOG ----