This afternoon we became aware of a problem which caused some users to experience difficulty launching their games on Roll20. This issue is related to the other incidents users have experienced recently in the last few weeks. We know how frustrating it is to have trouble getting into your games, and apologize for the inconvenience and missed game times. We have pulled our full team together to resolve these issues. A hotfix was just deployed to resolve users' ability to launch their games. We expect this hotfix to be in place until we release a more permanent solution tomorrow. Given the nature of a hotfix, you may notice some unexpected behavior from character sheets. This should be limited to the way that custom character sheets are styled and rendered but with any hotfix there is always a risk of unforeseen problems. This temporary fix may cause improper rendering of roll templates within your chat archives. If you are affected by this please let us know via our Help Center. We are working on a more complete update on the larger issue, and thank you for your patience as we work to improve the software.