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Latest Info on Custom Sheet Editor and Sheet Sandbox Issues

1617035164

Edited 1617048025
Analyzer
Roll20 Team
Sheet authors We wanted to make sure you’re aware of what’s going on right now. Some of you might have attempted to edit your character sheets within the last 12 hours and found that both your custom sheet games and your custom sheet sandbox games weren’t working properly. As of now, the custom sheet editor and the sheet sandbox tool are both down. This is a side effect of the hotfix we deployed last night. This hotfix isn’t permanent--it’s a temporary measure while we work on a more permanent fix for the underlying issues. At this point, we’re all hands on deck to get that permanent resolution up and running as soon as possible. We’ll let you know when that fix is deployed (updating the thread here in the forums), but for now, expect the sheet sandbox and the custom sheet editor to be down. UPDATE: 03/29/21 We’ve put out a fix allowing you to now save sheets built using the custom sheet editor and the sheet sandbox tool. However, the temporary hotfix we deployed last night is still in place, and we’re still working on that permanent fix--this means that there’s a chance of further irregularities. We’re continuing to monitor the situation around custom sheets and the sheet sandbox tool. We’ll let you know when the permanent fix is deployed, and we’ll keep you updated if we see other issues.
1618868445

Edited 1618869127
Analyzer
Roll20 Team
Hello Everyone! This issue is no longer occurring and as such we will be closing this thread. If you have any additional questions, concerns, or issues, please respond to our main thread regarding the recent character sheet enhancements  seen here . Thank you!