The silence on the issue is deafening. If the AP's were Paizo, and you didn't have the PDF's prior, you could at least check in see if you have them in your digital collection there, start the reading prep portion. This happened with the Bestiary 3 for me, and it is nice to see that they want to sell it to me again, just with the PDF discount applied to it... Hopefully they get this resolved quickly, I submitted my support 2 days ago, still nothing. I submitted my Paypal issue report today, Monday I request the refund if it isn't resolved. Tuesday I dive into Foundry either way as this ongoing has been happening for months despite my financial investment here, I am tired of the poor performance (I have been a pro member for going on a year, more than a few years as a plus supporter, and I would say a good $500+ in Marketplace purchases, it isn't easy for me to move to a new platform).