Sal C. said: <a href="https://app.roll20.net/forum/post/9886753/slug%7D" rel="nofollow">https://app.roll20.net/forum/post/9886753/slug%7D</a> Another users with the same issue. keithcurtis - You also commented on this post as well. the "add-on" in question is from Wizards of the Coast, Link below <a href="https://marketplace.roll20.net/browse/gameaddon/343/castle-ravenloft-map-pack" rel="nofollow">https://marketplace.roll20.net/browse/gameaddon/343/castle-ravenloft-map-pack</a> They never responded to my questions. From what you say, it sounds like you are creating a module and then adding the addon? This will damage your game and is specifically called out on the Map Pack addon page: NOTE: These maps are already included in the complete Curse of Strahd module . This addon does NOT include description handouts, character journals, or tokens. If you have the module, you do not need the addon. The module already has everything from the addon. The addon is for sale for people who want the assets, but do not want the entire module.If you have purchased both in error, file a Help Center Request and explain your situation. You can request a refund for the addon.