Community Forums: Cannot create and save custom token markers

1618914341

Pro

I tried adding custom token markers. I made 512x512 gifs, go through the upload process when it launches the "rename" dialogue but I cannot click into the entry field, change the name or save it. I am on a Windows 10 Pro machine using Chrome. Here's a very short  Video demonstrating problem

1618928192

keithcurtis

Forum Champion

Marketplace Creator

API Scripter

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I've never tried gifs for token markers. Do you have the capability to save as png? If that works, there's likely a bug in the process that Roll20 will need to address.

1618938879

DM Eddie

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Don't you have to change them to webm?

1618939969

Kraynic

Pro

Sheet Author

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The documentation says .gif, .png, or .jpg. I haven't used anything except .png, so I can't say whether .gif has ever worked correctly or not.

1618941139

Leon

Pro

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OK. I figured out the problem. The file name had an illegal character. It works. Thanks for the feedback! (The file name was "+10.gif" and I had to get rid of the + sign)

1618946200

keithcurtis

Forum Champion

Marketplace Creator

API Scripter

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Yeah, that would probably do it. Glad you worked it out!

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Cannot create and save custom token markers