Community Forums: Some pages on roll20 won't load | Roll20: Online virtual tabletop

1619093052

Hello, I have held a campaign on roll20 for a month or 2 now. And I used some pages, no problem, but now, some pages don't load anymore (no background). Any ideas what is happening here and how I can fix this?

1619095622

DM Eddie

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I've seen this happen when the DM is not the actual owner and the owner was storing files for them and deleted them.  Could that possibly be it?  If not you can go into the art folder and look for the actual images and look for them and redrop them.  

1619100609

Lucien N.

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@DM Eddie That could be true, I tried to save storage by deleting files at the folder 'recent uploads'. Could that be the case? first I deleted them from my own named folders, nothing happened when I did that. So could that be the case?

1619105347

Kraynic

Pro

Sheet Author

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Yes, the recent uploads is where the actual file is stored in the Art Library.  The folders are more like tags for organization.  You delete something from recent downloads, the file is no longer on Roll20 and will break anywhere you are using it in your games.

1619143374

DM Eddie

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And I've documented a bug with the art storage tab, the recent uploads filter meant to protect folder items from being accidentaly deleted, will often break and show files stored in folders still.  

1619258958

Lucien N.

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Ah I see. Then trick is to not use many tokens, to save data. Thank you

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