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Memory leaks?

November 28 (3 years ago)

Edited November 28 (3 years ago)

That's the best way I can describe them, at least. Whenever I'm in a Roll20 room, it progressively gets worse and worse, with sheets loading slower, changes taking forever to apply, the page not responding, the camera skipping around or not moving. My room has a fair amount of sheets, but far, far less than any official module would. Does anyone know what function is causing this, specifically? Everything seems to be fine until I start edit-saving a lot of sheets, such as when I make an update to the entire partys' tokens.


I've tried every solution on the wiki, messed with Chrome settings, updated hardware beyond adequate, cleaned temp files, etc etc etc. Something deeper in the code is an issue and my expertise is too limited to know what.


Windows 10, 64 bit, Intel(R) Core(TM) i7 CPU, 14 gb RAM, RTX1060 graphics card, Chrome browser

November 28 (3 years ago)
Andrew R.
Pro
Sheet Author

You should use the Help Center and Send a request to get official Roll20 help. Here is community help mostly. 

November 28 (3 years ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Here's a link: Help Center Request

But to the point, there are a number of things you can try:

  • Deleting cache and cookies.
  • Turning off autofill and autocomplete (has  been known to cause lag in editing text fields, but usually on Firefox)
  • Toggling Hardware Acceleration in your browser
  • Trying a different browser

Below the line, I'll post the standard troubleshooting steps, but you can also look at this page.


Could you please carefully work through these steps of our guide to Solving Technical Issues?

If none of the above succeeds, please thoroughly work through Step 4(Don't forget the complete Console Log!)