Yep, that's the name of the game.. complex problems, and often changes you need to make are ruinous to other implementations/features. Ironically enough I just spent a week fixing modal/popup implementations throughout our entire platform, because I had too. We expose a feature that supposed to facilitate workflow (much like this), and it wasn't working. So... I had to fix it, and fast. Just ignore me, I'm just shocked because if we didn't acknowledge a problem like this, and let it ride for two years, the clients paying millions of dollars a year wouldn't be very happy. Anyways this is a pointless post, I shouldn't have made. I do however have an actual question for you. You mentioned they fixed the popouts with Chat .... From what I'm seeing, its broke, same problem. Is this fix supposed to be in production (live) or is it in dev. Secondly, I noticed the same issue with Jukebox - unless I'm not using this correctly, I'd say every popup (windowed modal) implementation will behave the same way, at least in Chromium browsers.. As soon as I decouple Chat or jukebox, and close the popup, I can never get it back, until I full refresh...am I missing something?