"Hover to show token nameplate and bar overlay" doesn't work

Description: Nameplates and bar overlays don't appear on hover when "Hover to show token nameplate and bar overlay" is on, unless you have control of the token (I am a player only, not a GM) Steps to reproduce: Enable the option (it will hide nameplates & bars) Hover any token except one you have control over, you should see the nameplate/bar, but nothing shows Setup: Web Browser: FireFox Browser Version: 115.0 Operating System: Windows 10 No Addons

Hi Jin, This could be a token settings issue. There is a setting that the GM must engage for you to see a given token's nameplate if you do not have control of it.  If you believe the settings are correct please have the GM post a screenshot of the token's settings while hovering over the nameplate's 3 dots button. 

I can see the token nameplates and bars when I have this particular setting off though.

I made a campaign to test this, here is the token settings. I can only see the health bar when I re-join as a player if I have "hover to show token nameplate and bar overlay" unchecked under graphics settings, even if I'm hovering the token with it checked.

Ok, for the nameplate:  Please hover over the 3 dots icon above the "Represents Character", that is one of the two controls for the nameplate. Make sure See and Edit are both checkmarked. Please checkmark Nameplate.  For the bar: Please checkmark Edit.  Then please retest.

Like this? This has had no effect when re-joining as a player with "hover to show token nameplate and bar overlay", I still cant see them even when hovering.

I just realized you are using an extension. Please try an Incognito (Chrome) or Private (Firefox) tab and see if the problem persists. 

Sorry, forgot to turn off my addons for the re-test, here is a screenshot in incognito mode. Unfortunatly no change when I rejoin as a player, I still cant see them when I hover with "hover to show token nameplate and bar overlay" enabled even when hovering over them, BUT I can see them if I turn this options off.

I ran into an issue the other day where the hover function can get "confused" if tokens are above other tokens that have different settings. Can you check if the elements below the token are set as "drawings" (right click menu) or are tokens?

Brand new page, nothing on it but this single token, behaviour is identical to before, as a player I cant see the bars or nameplate if the option "Hover to show token nameplate and bar overlay" is enabled even when hovering, it shows as normal if this option is turned off.

Just confirming, you have tried both Chrome and Firefox and it happens in both browsers?

Yup, it happens in both. Are you not seeing this at all on your side? Edit: Gave Edge a try as well and its the same there too.

On the left its working as expected, on the right I am hovering over the token with my mouse as I press the screenshot button, just to prove that I can see the bars with the option disabled.

Hmmm, I must have made an error when I tested this before. I thought it was working for me but clearly it is not when I retested just now.  To clarify here is what I have found:  Set up two tokens Give control of token A to a dummy (player) account.  Do NOT give control of token B to the dummy account.  For both tokens checkmark "see" and "edit" on the name and HP bar.  For both tokens checkmark "Nameplate".  On the dummy account have "Hover" unchecked.  On the dummy account test to see if you can see the nameplate and bar of both tokens A (controlled) and B (uncontrolled).  Result: should be able to see both.  Next, on the dummy account checkmark "Hover" Repeat the test to see if you can see the nameplate and bar of both tokens A (controlled) and B (uncontrolled).  Result: Can see the nameplate and bar for "A" the controlled token but cannot see the nameplate and bar for "B" the uncontrolled token. I apologize that I did not find this sooner. I suggest filing a bug report with the Devs via the Help Center . I will also be filing a bug report with the Devs. 

I submitted a report with the link you provided, thanks for confirming its not just an issue on my end :)

Hey Jin, First let me say that this part of the VTT is very confusing. We need to make it more clear and intuitive for sure! At the moment, the "Controlled by" field is overriding the other "see" and "Edit" options. Changing this to meet expectations would cause other problems for other use cases. Also changing this does not change the fact that it's very confusing in how it works. I even found myself wondering how exactly all those settings should interact. Ultimately, we want to redesign the token settings area to be more intuitive and clear and it should include what you're trying to do; let players see who the token is without letting them move the token around. Unfortunately, we're not going to be able to do this by just fixing a bug. I've logged this issue for us to consider when we get to redesigning token settings so we don't forget it, but I can't promise when we'll get to it. While, making things easy is our focus, we're currently focused on make other areas easy first. Sorry for that bad news, but THANK YOU for pointing out this problem.

Correction. I missed that this was working as you might expect when hover is turned off. We'll take a look and see what we can do to fix this. Sorry about that.

No problem, thanks for the update and confirmation you are looking into it!

Any update on this? Its still not behaving as expected

Same issue here

Same problem here. It was working fine before. My players had to disable the " Hover to show token nameplate and bar overlay" checkbox to see the NPC nameplates again. Andrew Searles  said: Correction. I missed that this was working as you might expect when hover is turned off. We'll take a look and see what we can do to fix this. Sorry about that. Did you manage to reproduce the problem on your side?

It is quite annoying, the visual clutter is driving me insane!

I just received an answer from someone named "KM".  He/she said that it's working as expected:  "Thanks for reaching out! Our current intended functionality is to only have hover activate for tokens you have control of, but I've passed the feedback onto our team to take a look at. Apologies for any confusion caused, and please don't hesitate to reach out if you encounter any further questions or concerns." I don't think it worked like that before... Do you remember? Did you receive a reply to your support ticket?

It absolutely did not work like that before, this was a recent change, I do not see why hover should have any different functionality to having them shown at all times other than having to hover over them! If this is the intended function then perhaps the name of the option should be changed to "Hover to show nameplates and bars AND only show nameplates and bars for tokens I control"? Bit silly isn't it?

I'm having the same issue, and concur -- it did NOT work like that before.  Previously players were able to see other players name plates and bars, but not have the space cluttered.  That was incredibly useful, and the current situation is a big step backwards.

Guys, open a support ticket. I think that's the best way to let them know that it's a bug, and that we'd like them to fix it. =&gt;&nbsp; <a href="https://help.roll20.net/hc/en-us/requests/new" rel="nofollow">https://help.roll20.net/hc/en-us/requests/new</a>

Andrew Searles said: Hey Jin, First let me say that this part of the VTT is very confusing. We need to make it more clear and intuitive for sure! At the moment, the "Controlled by" field is overriding the other "see" and "Edit" options. Changing this to meet expectations would cause other problems for other use cases. Also changing this does not change the fact that it's very confusing in how it works. I even found myself wondering how exactly all those settings should interact. Ultimately, we want to redesign the token settings area to be more intuitive and clear and it should include what you're trying to do; let players see who the token is without letting them move the token around. Unfortunately, we're not going to be able to do this by just fixing a bug. I've logged this issue for us to consider when we get to redesigning token settings so we don't forget it, but I can't promise when we'll get to it. While, making things easy is our focus, we're currently focused on make other areas easy first. Sorry for that bad news, but THANK YOU for pointing out this problem. Ok, but Roll20 has to understand that what they did changed the way it was worki,ng before (the&nbsp; USEFUL way) so they should just try to revert this functionality, or get rid on the show on hover option as usually the person controlling his token know who they are and how many hp they have. For the rest of the party, it's useful to know where they stand.&nbsp; The workaround is to use the aura script for this but it's funnay how roll20 is implementing useful options and then break them for somthing else and consider the useful option is fine if not working as intended and, more importantly, as it was working before.&nbsp; It's really a shame when you can imagine the DEV department not talking to each other at all, and have everyone seeing his own task, and noone oversees it in the BIG PICTURE... Anyway, not the first time, probably not the last....

Very disappointing news... I was considering subscribing for premium as I am dming soon but I will not if bugs are not going to be fixed, as I consider this a bug as described by your update...

Roll20 rarely reverts changes they have made. Even if they break something with their implementations, they simply implement a hotfix for it so that it works again with their new implementations, but do not fix the original problem. As this builds up, eventually nothing works anymore.

Pretty annoying to say the least. Edit: I'm actually very annoyed by this, it is completely non-sensical to design it this way, if you expect most players to have only a single controllable token in a standard game of dungeons and dragons, realistically it means they can only see their bar and plate ever, which is generally not something the person controlling the token needs to see since you know... I have the sheet and I would hazard to guess I am easily able to see my health and name on said sheet. It becomes a GM toggle then? Players are not going to have "control" over all the goblin tokens the GM is battling the player with and id hazard to guess that most GMs probably dont want hover on so they can see the status of all the tokens they have to manage... I really dont understand why this isnt a priority fix, unless you have data on nobody using the feature in which case why did it exist in the first place? If its a BUG it should be fixed, regardless of what changes you made to cause this or what problems it would end up resulting in... FIX THEM ALL.

IMO, t he only thing the hover option does is help declutter the screen. I don't use the this option at all since needing to hover over a token to see it's health bars, etc. wastes time. If I don't want health bars, name plates, etc. to be visible to players I can set that up as a default under Game Options.

Rick A. said: IMO, t he only thing the hover option does is help declutter the screen. I don't use the this option at all since needing to hover over a token to see it's health bars, etc. wastes time. If I don't want health bars, name plates, etc. to be visible to players I can set that up as a default under Game Options. Correct? Its not a very useful feature as a DM but i dont really want to see my parties bars and plates at all times AND overlapping when we are close to each other, so yeah I would very much like to declutter the screen

This is a (perfectly valid) personal preference. Personally, I want all the information visible to me all the time,&nbsp; especially as GM. To each his own :) Jin said: Correct? Its not a very useful feature as a DM but i dont really want to see my parties bars and plates at all times AND overlapping when we are close to each other, so yeah I would very much like to declutter the screen

I've given up and decided to switch platforms.

Thank you Riley D. , I use this alot in my games