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Folders are all empty, Keith, The Aaron or someone got any ideas

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Folders are all empty, Keith, The Aaron or someone got any ideas
1712618527
Aramathis
Pro
Permalink for 11857524 Quote
Question for you guys. My folders for objects are all blank as if I am searching for an object that does not exist so in an effort to look for it it finds nothing in any folders. I can still see my recent up loads or individually search for items but the preset folders are not coming up with objects in them. I tried exiting and coming back and nothing ... any thoughts?
1712619582
Jeyelle C.
Plus
Permalink for 11857544 Quote
Mine are empty too.  Was going to work on my campaign and all of my folders are blank, and some of my subfolders are gone.  I also can't open up my recent uploads and have tried this on two computers
1712619725

Edited 1712619880
Gauss
Forum Champion
Permalink for 11857550 Quote
Hi Aramathis and Jeyelle, To confirm, is this the Art Library or Journal tab?  For the Art Library, is this your My Library or all folders (My Library and Premium Assets)?
1712620122
Jeff L.
Roll20 Team
Permalink for 11857561 Quote
Hey folks, thanks for the reports -- we're aware of the problem and should have a fix out shortly!
1712621184

Edited 1712621206
JD
Pro
Permalink for 11857583 Quote
I also have this problem (6774)
1712621889
Aramathis
Pro
Permalink for 11857592 Quote
Ok thank you very much!
1712670743
Jeff L.
Roll20 Team
Permalink for 11858025 Quote
Hey folks, just coming back to update the thread -- This will have been fixed for legacy games a few minutes after my first post, but unfortunately due to some unforeseen issues out of our hands, we weren't able to deploy the update to jumpgate games until this morning.  That said, all games should now have no issues with art library, as the fix has now been fully rolled out.
1712671708
Aramathis
Pro
Permalink for 11858039 Quote
Thank you
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