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Right click camera drag is overly sensitive?

June 18 (1 month ago)

Edited June 18 (1 month ago)

Description of setup

  1. Browser + Version                                Brave : 1.79.126
  2. Browser Addons/Extensions               Beyond 20
  3. Operating System                                Windows 11

But I'm not the only one with the issue, it's our entire group which varies between chrome, edge, and one person using safari from a mac.

Bug

As the topic states.  

Playing curse of strahd, it was fine last we played a few weeks ago, But now it seems moving the mouse even a tiny bit, the camera seems to want to fly to the corners of the screen, like sensitivy has been turned up to 11.


Secondary issue the entire table just noticed, again affected our whole table.

DM switched us to a new map, but our map didn't change.  After being switched, our line of sight didn't change, so if we zoomed out, we could see the full map.

Our table is also experiencing issues with the right click being speedy gonzalez, only on a mouse (apparently not an issue on a mousepad?).
Haven't yet switched maps... fingers crossed there. 

June 19 (1 month ago)

+1 My games are also experiencing this issue, same as reported above. My players scroll sensitivity is extremely high and when I change maps they stay on the same map, and dynamic lighting is broken and does not accurately update.

June 19 (1 month ago)

Edited June 19 (1 month ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Hey folks!

I cannot duplicate this on Mac/Chrome. I can't test Windows, but I did install Brave and test on that. Perfomance was a little jerkier, but otherwise pretty normal, and quickly got smoother. Nevertheless, I have reported it. You might want to reach out with a Help Center Request, and include a Console Log (Chrome, Firefox).

June 19 (1 month ago)

Edited June 19 (1 month ago)

For some added context.

The game I found the issue in is using jumpgate rather than the legacy game setting.

Tested in a non-jumpgate game and the issue did not occur.

Looking through the console logs, when I try to move the camera or zoom, the following appears

------------------------------------------------------------------------------------------

vtt.bundle.a2bcfabdece6728ed460.js:7159  Uncaught TypeError: Cannot read properties of null (reading 'setVector2')

    at oe.onCameraChange (vtt.bundle.a2bcfabdece6728ed460.js:7159:14896)

    at vtt.bundle.a2bcfabdece6728ed460.js:5686:150426

    at Array.forEach (<anonymous>)

    at e.emit (vtt.bundle.a2bcfabdece6728ed460.js:5686:150414)

    at lT.moveCamera (vtt.bundle.a2bcfabdece6728ed460.js:7025:34552)

    at ln (vtt.bundle.a2bcfabdece6728ed460.js:6371:4789)

    at vtt.bundle.a2bcfabdece6728ed460.js:6371:6459

------------------------------------------------------------------------------------------

Additional note, I created a new game using jumpgate.  

The console error pasted above did not occur in the new game I created, and I didn't have any issues with map sensitivity.

I also opened up an old game using Princes of the Apocalypse (started a few years ago, finished a few months ago) which was also in jumpgate and the issue was not there either.  So for me at least it's only showing in the curse of strahd game.

If it's any help, the map we were on was the death house in curse of strahd.  

June 19 (1 month ago)
Gold
Forum Champion

All of that info is & will be helpful, but if you're not getting a Roll20 Team response here, I would recommend reporting exactly all that info to the Help Center, 

https://help.roll20.net/hc/en-us/requests/new

That is more likely to get direct attention from Roll20 Team on this issue 

I'm having the same issue on Opera, but only on one specific map, and it's throwing about 2000 errors. I had zero problems until I checked the map today as well.

June 19 (1 month ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter


Aiden E. said:

...n the curse of strahd game.

If it's any help, the map we were on was the death house in curse of strahd.  


I loaded up a CoS module on Jumpgate and Classic, Chrome and Brave. All scrolling appears normal, but this is on Mac, so it's not a perfect test. Gold has the right of it. I have made a report, but if a dev can't replicate, it may fall through the cracks. If you want to actually make a ticket, use the Help Center Request.

June 19 (1 month ago)
Nini
Pro

I have the same problem, made a ticket, and they responded saying they were able to replicate it and that it's been escalated to the dev team. 

June 19 (1 month ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Excellent!

There must be some aspect I can't recreate with my local setup. (Windows is a vast and foreign land to me).

June 20 (1 month ago)
Ane
Plus

It is extremely sensitive for our group as well, we have a hard time moving the camera around

It's probably something daft like a data migration issue.  

Script gets changed / updated, new versions of certain games on the same maps work fine, but old versions don't migrate correctly.

Nini, don't know if you'll see this reply, but could you update us if they resolve your bug ticket?  I know we'll likely see it in game when fixed anyway, but still would be nice.

June 20 (1 month ago)

Edited June 20 (1 month ago)
Nini
Pro

Yes I will post if/when I get a response. 

To add to the conversation:
My game is not CoS, it's entirely custom, as are my maps and everything else. 
This bug is not happening on every map, only some.
It's happening on a very big map, with a lot of walls, doors, and lighting. 
I have tried to remake the map about 5 times, and at first the bug will not show, but it always returns by the time I finish, usually when putting down doors. 
The bug would return at different times and I could not pin point a specific action or item limit that triggers it. 

It only happens for players, not me the DM.


Anyways, here's hoping it's fixed before my next session. The panning is bad, but the revealing of the map on switch is even worse.

+1 Same issue here, all players are having the issue when navigating the map.

However, as the DM, I don't have the issue.

June 21 (1 month ago)

Edited June 21 (1 month ago)

Happening for all of us in our group too. I'm on Windows 11 (latest update - 24H2), latest Chrome (137.0.7151.105). I tried using a private browser instance and it didn't help. Panning the map moves super fast. It's a Curse of Strahd game.


Also whenever he switches map the lighting gets all weird and we all have to refresh.

Same issue for my players. As DM all fine. 

June 21 (1 month ago)

Edited June 21 (1 month ago)

I'm seeing this behavior when using Firefox but not in chrome. Also when using Firefox, I sometimes lose the ability to move my token and need to refresh the browser or sometimes log out and back into the game to fix it.

This is happening with multiple groups I run with in chrome.

Same issue here with Chrome version 137.0.7151.120
Same thing when seeing roll20 through Discord.
The DM is fine, all the players are absolutely gliding through the map. If the DM changes to a different map, the players stay on the same one and moving the map seems to move the fog of war and reveals the map.

June 22 (1 month ago)

Edited June 23 (1 month ago)
Tilt
Pro

Just tried running my first session after converting our game to Jumpgate and we were having the same issues.  It was fine for me, but all of my players were having the bug where the pan was super fast/sensitive.   Some were on Chrome, one was on Firefox

The bug of them not seeing a new map that I drug them to was also happening.  If they refreshed their game, they would see the new map

We also had a bug where with all the panning stuff, all of a sudden one of my players would have the light box stick on him no matter where he panned to.  He could see unexplored rooms and the monsters in them without ever going there.   That was not good...

So unfortunately, our session today was a total washout and now I will spend the next week (before our next session), redoing all the changes I made into the game, back into my non-jumpgate version.   Since Transmog does not work between Jumpgate and Non-Jumpgate, that will be complete pain.   

As I told my players... **THIS** is why I did not want to swap to Jumpgate.  

June 23 (1 month ago)

Edited June 23 (1 month ago)

Probably don't need to add my voice to this as it looks like it's being looked at, but my group is having this problem tonight. This wasn't a problem last Sunday. Using Chrome 139.0.72.46.0. New Brave install also has this problem.


EDIT: Another problem that might need a new post. The visible area of a dynamic lighting area stays the same size when zooming out. Reloading the page fixed it for me, but reloading made one player's map completely black.


Another EDIT: In order for my DM to take us to another map, we had to reload... we're also calling it less than half an hour in...

June 23 (1 month ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

I have been informed that this should be fixed now. The Devs said that the ticket that was filed was extremely helpful in tracking down the issue. Thanks!

Take a try and report back if the problem continues.

June 23 (1 month ago)
Nini
Pro

I can confirmed it's fixed, thank you roll20 Dev team!

Did they happen to explain the root cause of this bug?  I would love to know what ended up causing the issue.  Based on a few tests that my group did, we think we narrowed it down to being related to interactive doors, but could not confirm that with 100% certainty.