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A player overwrote their character sheet with a monster. Can we get it back?

Hi One of my players obtained a new pet and tried to add its profile to her records but accidentally overwrote her character sheet with it. Is there any way we can retrieve the old data? Neither of us has roll-back if that affects anything.
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keithcurtis
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Hi Robin! You have a couple of options, depending on what character sheet you are using. If it happens to be the D&D 5e (2014) Sheet, you can try setting it from NPC back to PC. That should restore most of the data, but it would still be a good idea to re-build the character from scratch. There are too many variables to cover when dealing with other sheets, particularly the D&D 5e (2024) Sheet. Also, you could file a  Help Center Request  and petition the dev team for a dev-handled Rollback. A polite request can work wonders. In the future, to guard against this, you could make periodic backups of your game, and use the Character Vault or Roll20 Characters to transfer characters from the backup back to your current game. Good luck!
I've worked using computers since the 1980s, and long ago I made a habit of manually backing up anything important (and I also learned the hard way never to trust any type of Autosave function). Here on Roll20, I always make a copy of my game at the end of each game session, including all players, characters, pages,  journal entries ... everything, and label it as a backup: <Game Name> Backup - <date>. I normally delete older backups unless I have a specific reason not to. (My players have learned to ignore the backup games when they're logging in.) The reason that I include the players in the backup is in case the real game gets totally FUBARed, I can just delete the corrupted game and immediately  start using the latest backup without having to invite them into it. keithcurtis said: In the future, to guard against this, you could make periodic backups of your game, and use the Character Vault or Roll20 Characters to transfer characters from the backup back to your current game.
keithcurtis said: Hi Robin! You have a couple of options, depending on what character sheet you are using. If it happens to be the D&D 5e (2014) Sheet, you can try setting it from NPC back to PC. That should restore most of the data, but it would still be a good idea to re-build the character from scratch. There are too many variables to cover when dealing with other sheets, particularly the D&D 5e (2024) Sheet. Also, you could file a  Help Center Request  and petition the dev team for a dev-handled Rollback. A polite request can work wonders. In the future, to guard against this, you could make periodic backups of your game, and use the Character Vault or Roll20 Characters to transfer characters from the backup back to your current game. Good luck! Thanks for the suggestions. Whatever she's done to the sheets has overwritten both the PC and NPC sheets. Not sure how she's managed it bit she did and she's also the only one to not have a written copy :(  I think I can reverse engineer her stats based on her rolls and say that her character has been turned into a snake (the pet in question) that slithers around hissing "I was once a hobbit" until she gets everything back to normal :)