Can't turn GRID on

The Phandalin map in the Shattered Obelisk adventure won't allow me to turn on the grid. When I turn it on and save the page settings, it goes back to off. EDIT: I tried Firefox and Chrome. In Firefox I disabled all of my plugins. JUMPGATE GAME The grid works on other maps...which makes me wonder, if there some sort of setting that disables the ability to turn on grids on a town map? I actually need to figure this out by tonight. I'm at the point in the adventure when a bunch of random encounters happen in the town, and I wants to just place a mini-battle map in the bottom right corner so we don't have to switch pages each time.

Update: I noticed the page settings were wonky. The Grid settings are not there (this is in chrome, but it is the same in firefox). I ended up making a new blank page and copying the content over to for a fix. I little bit of a hassle, but tolerable for this page. (Duplicating hte page kept the bug).

i see that in your image of the page settings, the grid is turned off (the toggle at the bottom of the window is in the "off" position. Do the grid settigns reappear when you toggle it back on? Grid toggle off: Grid toggle on (two separate pictures because the window needs to bescroledl:

Grid toggles on in the settings, but goes back to off when I save settings.

I think it is a corrupted page...not a disaster, but Roll20 might want to address the issue in the product. Page settings are not even displaying properly.

Rick A. said: i see that in your image of the page settings, the grid is turned off (the toggle at the bottom of the window is in the "off" position. Do the grid settigns reappear when you toggle it back on? Grid toggle off: Grid toggle on (two separate pictures because the window needs to bescroledl: Were your settings taken of the Phandalin page in Shattered Obelisk?

No, because I don't have that module. I think you may me right about that page beinb corrupted.

I am having this same problem! I even tried making a duplicate copy of my page and still the same problem, I can toggle the grid on, but when I save it, nothing stuck. I am playing Call of the Netherdeep module, if that matters.

Yep... grids are busted for ALL maps. and yes I tried "turning it off and then on again", refreshed, reloaded, turned off browser then relogged. NOPE. NO grids.

The only thing that fixed it for me was making a new page (not a duplicate), setting it as the same size as the page that has the issues  and copying everything over. Including the light layer. Copying the content of a page is easy...just select all objects on a layer of the origiginal pages  then paste dead center of that area on the new page. You may need to select all on the new page again to drag the content into exact position, but it's pretty easy. Just inconvenient. Things I have not tried: Another thing I have not tried is using the transmogrifier to copy the pages into a new game to see if the grids work there. If they do, in theory, copying them back would overwrite the old pages. Creating a new instance of the game and seeing if the grid works  then copying over the pages if they do. (This would also remove things added to the pages by the DM though...and I add notes to my DM Layer.

I'm curious to hear if your idea of using the transmogrifier to fix this issue works. However, w hen you transmogrify a page from one game to another the incoming page does not overwrite the one already in the game (the way that characters sheets and handouts behave). It instead adds the transmogrified page to the list of maps. To make maintenance easier, I usually rename the original page before bringing in the replacement to make it easier to distinguish. (i.e: rename "Bandit Encouter" to  "Bandit Encouter - OLD")

Hm, yeah I'm having the same issue too, on Opera GX (Win 11). Not using any modules, it's just a 5e game with custom content added (no macros or scripts). This is happening on more than one map. For all maps that did not have the grid turned on today, I am unable to turn the grid on at all. For maps that did already have a grid on them, I am able to turn off the grid *and* turn it back on after, as normal. Yes, I did all of the refreshing and restarting needed. Last time this worked properly was 2-3 weeks ago, not sure when exactly I started having this issue. Seems to be in line with OP's timeline as well. 

Hi Rosemary! Just because I have to ask, did "I did all of the refreshing and restarting needed" include deleting cache and cookies and then logging out and back in? Does it happen in more than one game? Have you tested in a private browsing /incognito window? Have you tested with a supported browser (Chrome, Firefox)? Do you have an alternate computer you can test on? These can help pinpoint the source of the breakdown.

I just made a blank page and copied the content onto it (including light layer), then deleted the original page. Have not had the issue since...deleting cookies did not work. Win 11. Tried in firefox, chrome, edge and Brave browsers before copying over to new page. None worked. 

I was having the same problem on several maps. What worked for me was checking the CELL SIZE before saving.   It was showing as 0 , so I changed it to 1 . Then I saved, and it worked.