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How do I fix "crunchy" and/or "blurred" graphics on Jumpgate?

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Hello, I am looking to make a potential change to Jumpgate but I'm noticing all of my graphical assets experience a "crunch" or "blur" in Jumpgate. Below are 200x200 tokens pictured. Here is how things look at 100% zoom in a Legacy game: Here is how things look at 100% zoom in a Jumpgate game, with "Experimental Performance Enhancements" disabled (too blurry): Here is how things look at 100% zoom in a Jumpgate game, with "Experimental Performance Enhancements" enabled (too crunchy): The issue is particularly egregious when using tokens that feature lineart styles rather than painterly. Changing "Image Texture Resolution" in Jumpgate makes no difference (I am using Google Chrome). Is there a setting in Jumpgate I am overlooking to avoid this, or is this just a Jumpgate-specific thing?
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I don't know the answer to this, but I do want to bemoan the fact that my eyes can't detect any differences between those three images. :(
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Gauss
Forum Champion
Hi Mikey,  Unfortunately screenshots will not accurately diagnose what is going on. Could you send me an invite to your game so I can take a look at the source images? 
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Rick A. said: I don't know the answer to this, but I do want to bemoan the fact that my eyes can't detect any differences between those three images. :( Don't feel too bad about it, the differences are ultimately subtle but enough to be a bother to me. Here's a GIF comparison, maybe this helps? <a href="https://imgur.com/93BjySB" rel="nofollow">https://imgur.com/93BjySB</a> Gauss said: Hi Mikey,&nbsp; Unfortunately screenshots will not accurately diagnose what is going on. Could you send me an invite to your game so I can take a look at the source images?&nbsp; Sure thing. I made some new Legacy and Jumpgate games and the issue persists in these new iterations for me. Legacy game link: &nbsp; Removed link Jumpgate game link: Removed link Let me know if I can provide anything else.
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Gauss
Forum Champion
In the future I suggest PMing the links. You may delete them from your post.&nbsp; Please promote me to GM in both games.
Gauss said: In the future I suggest PMing the links. You may delete them from your post.&nbsp; Please promote me to GM in both games. Edited the links out but if anyone else would like them, I'll be sure to PM them. You've been given GM access as well! Thanks for looking into it.
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Gauss
Forum Champion
Sorry I haven't gotten back before now. Busy weekend. :) I took a look at your games&nbsp; side by side and I noticed something else besides the tokens. The Roll20 grid lines at 100% opacity are different in Jumpgate vs Legacy in addition to the difference in tokens.&nbsp; (Jumpgate left, Legacy right with Experimental turned on) &nbsp; &nbsp; (Experimental turned off) The grid lines in Legacy are nice and crisp, in Jumpgate they are a bit fuzzy.&nbsp; This may point to a general resolution issue in Jumpgate. Even on max settings they are different.&nbsp; I also see the differences in the tokens. Same tokens, poorer quality even at max value on the Jumpgate side.&nbsp; With your permission I'd like to forward these two games to the Devs for comparison.&nbsp;
Gauss said: [...] I took a look at your games&nbsp; side by side and I noticed something else besides the tokens. The Roll20 grid lines at 100% opacity are different in Jumpgate vs Legacy in addition to the difference in tokens.&nbsp; [...] With your permission I'd like to forward these two games to the Devs for comparison. Status icons also seem to have a similar blurriness in Jumpgate for whatever that's worth. You can of course forward anything necessary to the Devs! I do hope this is something that can be fixed.
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Gauss
Forum Champion
Hi Mikey,&nbsp; Which OS are you using? I am discussing with one of the Roll20 Staff and we are seeing some differences between browsers (Chrome vs Firefox) but also between Operating Systems.
I am running Windows 11 and using Google Chrome. If I can answer anything else just let me know :)
Howdy! Thank you so much, this additional information was so helpful. Our team is investigating this to see what we can do to make the token experience more on par with what you're looking for. I'll swing back on by when we've got updates!&nbsp;
Hi, Mikey, I'm wondering if you've been experiencing any other quality downgrade issues with Jumpgate? Specifically I noticed that my dynamic lighting is much coarser than it used to be, having recently updated, and I'm wondering if these issues are connected. Here's what my dynamic lighting lines look like when the game is a legacy game. &nbsp; And here's what I get in the new version. As you can see the lines are much more...polygonized. Are you seeing this issue as well?
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Hello Bret, I went ahead and tried out some lighting things and noticed some differences as well. Some are positive, some are negative. I like how Lighting/Vision actually works in Jumpgate better (comparatively, Legacy has some noticeable "tears" on Lighting/Vision). However, Jumpgate does render some Darkness in odd, "polygonized" ways. Here's how things look like in Legacy for me: And here's how things look like in Jumpgate for me: And... Here is a link to a GIF comparison (you may have to click the image in Imgur and hit a "Play" button for it to animate).
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keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Mikey! My guess is that the color difference you are seeing is due to the fact that the current engine uses something of a sepiatone for Explorable darkness, while the legacy version uses more of a grayscale.
Hello keithcurtis, The color of sepiatone vs. grayscale is one of the differences between Jumpgate/Legacy, which I don't mind. A toggle could be neat for those that would prefer otherwise. That said, I do find the "polygonization" that Bret and I notice to be unfortunate as well. I do feel like Jumpgate is so much smoother overall, but the graphical differences are an important aspect for me that's making me hesitant about a full transition at the moment. Fingers crossed an adjustment of some kind can be made in a future that's sooner rather than later!
Bret R. said: Hi, Mikey, I'm wondering if you've been experiencing any other quality downgrade issues with Jumpgate? Specifically I noticed that my dynamic lighting is much coarser than it used to be, having recently updated, and I'm wondering if these issues are connected. Here's what my dynamic lighting lines look like when the game is a legacy game. &nbsp; And here's what I get in the new version. As you can see the lines are much more...polygonized. Are you seeing this issue as well? Howdy Bret! I recommend making sure you have your Lighting Texture Resolution turned up in your in-game settings. That should make these lines a lot smoother! Let me know if it doesn't, though!&nbsp;
Mikey said: Hello, I am looking to make a potential change to Jumpgate but I'm noticing all of my graphical assets experience a "crunch" or "blur" in Jumpgate. Below are 200x200 tokens pictured. Here is how things look at 100% zoom in a Legacy game: Here is how things look at 100% zoom in a Jumpgate game, with "Experimental Performance Enhancements" disabled (too blurry): Here is how things look at 100% zoom in a Jumpgate game, with "Experimental Performance Enhancements" enabled (too crunchy): The issue is particularly egregious when using tokens that feature lineart styles rather than painterly. Changing "Image Texture Resolution" in Jumpgate makes no difference (I am using Google Chrome). Is there a setting in Jumpgate I am overlooking to avoid this, or is this just a Jumpgate-specific thing? Mikey!! We&nbsp; just&nbsp; put out a release to address this, you should notice things look much more similar now! Take a look and let me know what you think &lt;3&nbsp;
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Katie Mae said: Mikey said: [...] Mikey!! We&nbsp; just&nbsp; put out a release to address this, you should notice things look much more similar now! Take a look and let me know what you think &lt;3&nbsp; Hello! Thank you for the update change. I can see the differences. I will say it's not perfect &nbsp;but it's definitely much more acceptable. It seems Jumpgate renders images to be "sharper" in general whereas Legacy opts to "blur" things, and this is a notable visual difference with images that are "downsized" from their orignial resolution.&nbsp; For images that rely on lineart outlines this is negatively noticeable, but there are (outside, graphical edit) workarounds to make it closer to Legacy like before. Sort of. &nbsp;Again, not perfect, but acceptable. I'm fiddling around with things and noticed something interesting as well. In Legacy, &nbsp;when you Zoom In to 200% and then Zoom back to 100%, graphics look "sharper" like they do in Jumpgate. In Legacy, &nbsp;when you copy &amp; paste a graphic, the pasted graphic has differences from the original graphic despite being the same image. The pasted graphic looks "sharper" like it would in Jumpgate. (This does not always happen consistently.) In Jumpgate, &nbsp;graphics look consistent regardless of zooming in/out and copying/pasting. TL;DR &nbsp;I still prefer how Legacy handles "downsizing" images over how Jumpgate does, but I do notice the Jumpgate changes and improvements otherwise.