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Content Saring/Character Building issue

I have a player building a character but the species is asking them to buy the book even though I own it and sharing is on. I have not seen how they are doing it (the character is in the game, but not sure if they are building their or in Characters.) Any trouble shooting tips I can pass on?…
1777836900
Gauss
Forum Champion
Hi RPGeezer,  If this is the D&D 5e 2024 character sheet the best bet is for the game owner to clear Roll20 specific cookies and cache, then log out and back in. Then have the player refresh.  The 2024 sheet has problems with maintaining permissions. 
Will give that a go. Thanks.
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Edited 1777927594
Looks like that did the trick. Thanks! And JUST noticed my header typo… Edit: one thing I noticed is Content Sharing had the old game name (I had accidentally deleted it but added the players to my copy.) That might have been what done it…