"Please remove the second sheet via the in-game settings tab."

I have a problem with the new 5e/5.5e character sheet.  It cannot be customised and breaks my game.  There is a removal tool but it appears this is one sided.  I am only allowed to remove the classic character sheet, wheras I want to remove the new one.  It is causing glitches.  I have disabled it, but want it gone. Please help.

Hi Tom,  If you have the 2024 sheet as the primary sheet then you need to switch primary sheets.  Step 1: Make a copy of your game.  You can do that by going to Roll20.net, click the name of your game, then click Settings and copy your game.  Step 2: In the game, remove the 2014 sheet. This is temporary and will temporarily disable all the characters and tokens associated with the sheet.  You can do that in the My Settings tab (as you indicated in your post) Step 3: Go back to Roll20.net, click the name of your game, click Settings, click Game Settings. Go down to the Character sheet section and switch sheets.  You will get a dialog asking if you are sure, yes you are.  Note this will disable any Character associated with the 2024 sheet.  Step 4: Verify your game: Go back into your game, the 2014 characters and tokens should be restored. Verify that there is no data loss. If there has been you can check the characters in the backup you created and fix things.  Note that if you want 2024 back you can add it as the secondary sheet and that should restore any 2024 characters/tokens.  Some elements of the game (such as settings) will work differently with 2014 as the primary. 

Thank you for this reply.  As I only recently installed the 2024 sheet I was able to select the 2014 sheet as default and remove all access to the 2024 sheet from the setting tab in game.     It essentially puts me in the positon of your reply, your walkthrough does not actually remove the 2024 sheet.  in addition you imply that you cannot ever actually delete the 2024 sheet once activated.  I find that a little ominous.  Is roll20 heading towards a permanent shift to the new rules? Removing active access to the 2024 sheet  fixed things as the old rolls made with the 2014 sheet no longer threw up error messages.  The 2024 sheet is essentially gone from active play, but still lurks. It was never used except for one test npc generated by me so the situation is functionally resolved but not to my satisfaction, I want to go further.   Out of game my ability to update character sheets is frozen out, until I make the 'correct' decision and remove the 2014 character sheets.  So I could not import custom ones.  Once 2024 content gets a foot in the door it will not leave and this I actively dislike, and want to push back on, so I am still looking for a way to remove the 2024 content entirely from my game.  I am just not comfortable with it being there.

Tom said:   It essentially puts me in the positon of your reply, your walkthrough does not actually remove the 2024 sheet.  My walkthrough should remove the 2024 sheet. If it was not removed you might have selected the wrong option in step 3.  Tom said:  in addition you imply that you cannot ever actually delete the 2024 sheet once activated.   I don't believe I made that implication. It is removed in my tests.  Tom said: Is roll20 heading towards a permanent shift to the new rules?  I am not Roll20 staff, I do not work for Roll20. You'd have to ask them, but they have said they will continue to support the 2014 sheet (although in my observation that is only for catastrophic issues, not updating it any further).  Tom said: The 2024 sheet is essentially gone from active play, but still lurks. Not sure what you mean by this. Once you've removed it it is removed. Having characters in the game that contain that data does not in any way mean that the sheet is in the game still. It is character data without a sheet. Tom said: It was never used except for one test npc generated by me so the situation is functionally resolved but not to my satisfaction, I want to go further.   Out of game my ability to update character sheets is frozen out, until I make the 'correct' decision and remove the 2014 character sheets.  So I could not import custom ones.   Really not sure what you mean here. If you are using a single sheet you can switch your sheets just fine. The problem is in the nature of the dual sheet implementation. It requires dropping down to a single sheet. This isn't a 2024 thing, just how they designed the dual sheet setup. Probably for data integrity.  Tom said: Once 2024 content gets a foot in the door it will not leave and this I actively dislike, and want to push back on, so I am still looking for a way to remove the 2024 content entirely from my game.  I am just not comfortable with it being there. Then don't use it. You do not have to choose the 2024 sheet when you create a game. You do not have to purchase 2024 content on Roll20 nor enable that content in the Compendium settings.