Community Forums: Jukebox music not playing | Roll20: Online virtual tabletop

1790268268

Pro

Hey there, I'd like to report that me and 2 other friendly gm's cannot play music that was previously uploaded to our games. I'm on firefox, also tested Chrome, they are on Opera and Microsoft Edge.  I've tested on 3.5 sheet and 5e sheet. We can play music from TabletopAudio, BattleBards or Incompetech I've found this under f12:

1790271437

Relic

Plus

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Same issue here. I hope we get an update about this soon. Would be a lot of work to re-upload all these tracks. 

1790273753

Doug E.

Pro

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I'm not having the same issue. You should file a helpdesk ticket.

1790274672

Art J.

Pro

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Issue seems to be resolved. Probably some connection or server somewhere was down.

1790274872

Jerome E.

Pro

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I am having the same issue. confirmed by friend who also has it in his game. still not working as of yet. newly imported tracks from the pre defined library work, my custom mp3s do not, even after reimporting they refuse to play, with different browsers.

1790284143

Katie Mae🔮

Roll20 Team

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Hi there! If you're still experiencing issues with the Jukebox, please reach out to the Help Center so that we can investigate! We put out a fix, but if folks are still running into issues we'd love to know. <3 

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Jukebox music not playing