Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
This post has been closed. You can still view previous posts, but you can't post any new replies.

Unintentional subscription, can I get that charge cancelled?

Hi, roll20 folks. I don't see an "email us" anywhere on the site, so I'm making a post here and hoping someone who can do something sees it. I purchased a subscription at the Supporter level to use dynamic lighting with my group, since we're about to venture into the underdark and it seems like it would add a lot to the game. However, when I went to tinker around with it I realized that the campaign is actually owned by my Co-DM. Since there's no way to transfer a campaign, I just canceled my subscription and gifted him the $5 to sign up for it himself. Would it be possible to get my subscription fully cancelled and refunded, since it's not going to do me any good? Thanks!
Sam, I can help you out just email <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> with the details. Thanks, Richard