Jukebox does not load music.

I am unable to hear any music from the jukebox whether I host the game as a DM or join one. Different browsers yield the same result. This problem occurs for most of our player group, however two people can hear the music just fine, and they use a different ISP than us (we all live in the same country). The below screenshot was taken while on a machine with the following specs, from supportdetails.com; Operating system: Windows 7 Screen Resolution: 1920x1080 Web Browser: Chrome 39.0.2171.65 Browser Size: 1920x979 Color Depth: 24 bit Javascript: Enabled Flash Version: 15.0.-1 Cookies: Enabled Screenshot The jukebox is a great feature, but it's so disappointing not being able to use it. Please help!

Please follow all the steps on this page: <a href="https://wiki.roll20.net/Solving_Technical_Issues" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues</a> If the first three steps don't help, try to grab the console log (step 4) while you a tune from the jukebox going.

I did follow those steps before posting initially; chrome is up to date, I have no addons installed and cache is cleared, but still can't hear anything from the jukebox. The console log was in the screenshot linked, will copy here as well: Mixed Content: The page at '<a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a>' was loaded over HTTPS, but requested an insecure video '<a href="http://api.soundcloud.com/tracks/49989471/stream?client_id=bbee575fe431e873910d2a874e013989" rel="nofollow">http://api.soundcloud.com/tracks/49989471/stream?client_id=bbee575fe431e873910d2a874e013989</a>'. This content should also be served over HTTPS. app.roll20.net/:1 GET <a href="http://api.soundcloud.com/tracks/49989471/stream?client_id=bbee575fe431e873910d2a874e013989" rel="nofollow">http://api.soundcloud.com/tracks/49989471/stream?client_id=bbee575fe431e873910d2a874e013989</a> net::ERR_CONNECTION_RESET api.soundcloud.com/tracks/49989471/stream?client_id=bbee575fe431e873910d2a874e013989:1

Could you copy and paste the entire console log? Thanks

app.roll20.net/:8 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-...'), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:9 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-...'), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:15 Resource interpreted as Script but transferred with MIME type text/html: "<a href="https://app.roll20.net/editor/startjs/?timestamp=1416997214&disablewebgl=false&forcelongpolling=false&offsite=false" rel="nofollow">https://app.roll20.net/editor/startjs/?timestamp=1416997214&disablewebgl=false&forcelongpolling=false&offsite=false</a>". app.js?1416345136:22 70 app.js?1416345136:23 TOUCH SUPPORTED: false app.js?1416345136:23 USING WEBGL ACCELERATION... app.js?1416345136:23 WEBGL STARTUP SUCCESS app.js?1416345136:18 select app.js?1416345136:18 Switch mode to select app.js?1416345136:32 Initializing new dice engine with randomness... app.js?1416345136:32 Using random entropy app.js?1416345136:34 Compiling sheet... app.js?1416345136:34 Finding sheet rolls... app.js?1416345136:34 'Attr.nodeValue' is deprecated. Please use 'value' instead. app.js?1416345136:36 window resize app.js?1416345136:23 Final set zoom! app.js?1416345136:23 UPDATE GL SIZE! app.js?1416345136:23 Final set zoom! tutorial_tips.js:7 tuts loaded app.roll20.net/:1 Mixed Content: The page at '<a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a>' was loaded over HTTPS, but requested an insecure image '<a href="http://imgsrv.roll20.net:5100/?src=i.imgur.com/A746uyc.png%3F1" rel="nofollow">http://imgsrv.roll20.net:5100/?src=i.imgur.com/A746uyc.png%3F1</a>'. This content should also be served over HTTPS. app.js?1416345136:29 Final page load. app.js?1416345136:29 Scan for new plays! app.js?1416345136:28 Auth'ed. app.js?1416345136:28 Go post auth! www-embed-player.js:166 GET chrome-extension://boadgeojelhgndaghljhdicfkmllpafd/cast_sender.js net::ERR_FAILED app.js?1416345136:28 initial setup www-embed-player.js:166 GET chrome-extension://dliochdbjfkdbacpmhlcpmleaejidimm/cast_sender.js net::ERR_FAILED www-embed-player.js:166 GET chrome-extension://hfaagokkkhdbgiakmmlclaapfelnkoah/cast_sender.js net::ERR_FAILED www-embed-player.js:166 GET chrome-extension://fmfcbgogabcbclcofgocippekhfcmgfj/cast_sender.js net::ERR_FAILED www-embed-player.js:166 GET chrome-extension://enhhojjnijigcajfphajepfemndkmdlo/cast_sender.js net::ERR_FAILED app.js?1416345136:31 refershing page listings! app.js?1416345136:28 Got players value... app.js?1416345136:28 joining game... app.js?1416345136:26 Full load page! app.js?1416345136:28 We have 1 pages app.js?1416345136:27 Player -JakfVWiztQ9c-azgaAH is offline... app.js?1416345136:10 THREE.WebGLRenderer 49 app.js?1416345136:15 WebGL: INVALID_OPERATION: getAttribLocation: program not linked app.js?1416345136:15 WebGL: INVALID_OPERATION: getAttribLocation: program not linked app.js?1416345136:15 WebGL: INVALID_OPERATION: getUniformLocation: program not linked app.js?1416345136:15 WebGL: INVALID_OPERATION: getUniformLocation: program not linked app.js?1416345136:15 WebGL: INVALID_OPERATION: getUniformLocation: program not linked app.js?1416345136:15 WebGL: INVALID_OPERATION: getUniformLocation: program not linked app.js?1416345136:15 WebGL: INVALID_OPERATION: getUniformLocation: program not linked app.js?1416345136:15 WebGL: INVALID_OPERATION: getUniformLocation: program not linked app.js?1416345136:15 WebGL: INVALID_OPERATION: getUniformLocation: program not linked app.js?1416345136:15 WebGL: INVALID_OPERATION: getUniformLocation: program not linked app.js?1416345136:27 Player -JbYiYJN5wbnh4l5RvAI is offline... app.js?1416345136:27 Player -Jbaj7ASx7Zd47JSxhfl is offline... app.js?1416345136:28 Deferred finish joining... app.js?1416345136:22 Firebase Online app.js?1416345136:28 handle page changes app.js?1416345136:28 false app.js?1416345136:31 refershing page listings! jquery.min.js:2 Resource interpreted as Image but transferred with MIME type binary/octet-stream: "<a href="https://s3.amazonaws.com/files.d20.io/marketplace/5321/thumb.png?1339521407" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/5321/thumb.png?1339521407</a>". app.js?1416345136:28 init active page! app.js?1416345136:26 activate page! app.js?1416345136:26 FULLY ACTIVATE VIEWS FOR PAGE. app.js?1416345136:26 Graphics: 0 app.js?1416345136:26 Paths: 0 app.js?1416345136:26 Reorder by ZORDER app.js?1416345136:31 refershing page listings! Resource interpreted as Image but transferred with MIME type binary/octet-stream: "<a href="https://s3.amazonaws.com/files.d20.io/marketplace/5321/thumb.png?13395214075" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/5321/thumb.png?13395214075</a>". Resource interpreted as Image but transferred with MIME type binary/octet-stream: "<a href="https://s3.amazonaws.com/files.d20.io/marketplace/5326/thumb.png?13395228385" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/5326/thumb.png?13395228385</a>". Resource interpreted as Image but transferred with MIME type binary/octet-stream: "<a href="https://s3.amazonaws.com/files.d20.io/marketplace/5324/thumb.png?13395227475" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/5324/thumb.png?13395227475</a>". Resource interpreted as Image but transferred with MIME type binary/octet-stream: "<a href="https://s3.amazonaws.com/files.d20.io/marketplace/5334/thumb.png?13395232235" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace/5334/thumb.png?13395232235</a>". app.js?1416345136:26 Reorder by ZORDER app.js?1416345136:34 initiatlizing video chat app.js?1416345136:34 Connecting to WebRTC app.js?1416345136:34 Connected to session app.js?1416345136:34 Someone just connected. app.js?1416345136:34 It's us? app.roll20.net/:1 Mixed Content: The page at '<a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a>' was loaded over HTTPS, but requested an insecure video '<a href="http://api.soundcloud.com/tracks/49989471/stream?client_id=bbee575fe431e873910d2a874e013989" rel="nofollow">http://api.soundcloud.com/tracks/49989471/stream?client_id=bbee575fe431e873910d2a874e013989</a>'. This content should also be served over HTTPS. api.soundcloud.com/tracks/49989471/stream?client_id=bbee575fe431e873910d2a874e013989:1 GET <a href="http://api.soundcloud.com/tracks/49989471/stream?client_id=bbee575fe431e873910d2a874e013989" rel="nofollow">http://api.soundcloud.com/tracks/49989471/stream?client_id=bbee575fe431e873910d2a874e013989</a> net::ERR_CONNECTION_RESET

Ege, if you right click on the very last hyperlink and click "Open link in a new tab" what happens? This one: <a href="http://api.soundcloud.com/tracks/49989471/stream?client_id=bbee575fe431e873910d2a874e013989" rel="nofollow">http://api.soundcloud.com/tracks/49989471/stream?client_id=bbee575fe431e873910d2a874e013989</a>

It gives me an error: "This webpage is not available". Under details: The connection to api.soundcloud.com was interrupted. Error code: ERR_CONNECTION_RESET :(

There is no reason that link shouldn't load and play the music. It's a direct link to stream an audio file. That means the issue you're having doesn't have anything to do with Roll20. What's happening is your browser isn't letting that file be loaded. The reason for that is almost always a third party software (adblock, norton, etc) is blocking the content.

It probably has to do with the ban on soundcloud imposed in my country earlier this year then. Thanks for the assistance.