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Chrome Issue: Starting a Campaign

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Chrome Issue: Starting a Campaign
1368761886
Dustin B.
Permalink for 160451 Quote
I am unable to create a campaign in Chrome, but I can in Firefox. The campaign works fine on firefox, but it freezes on the loading screen. I have also noticed that there are some differences between the chrome and firefox pages, such as firefox having a separate box for tags that chrome does not have.
1368771339
Gauss
Forum Champion
Permalink for 160572 Quote
First, could you go to&nbsp; <a href="http://supportdetails.com/" rel="nofollow">http://supportdetails.com/</a> and report the information provided (except for IP address). Second, could you provide a screenshot of the problem? Regarding being unable to create a campaign, could you specify at what step you are having difficulty with? - Gauss
1368811822
Dustin B.
Permalink for 160932 Quote
Operating System Microsoft Windows 7 Screen Resolution 1600 x 900 Web Browser Chrome 26.0.1410.64 Browser Size 1600 x 775 IP Address [Removed] Color Depth 32 bit Javascript Enabled Flash Version 11.7.700 Cookies Enabled This is the screen at which I get stuck at. I am unable to click the create new campaign button.
1368816447
Gauss
Forum Champion
Permalink for 161019 Quote
Have you put a name in first? Which button (middle left or bottom) are you trying to use? Do you have any plugins or extensions that may be interfering? - Gauss
1368817261
Dustin B.
Permalink for 161031 Quote
I have disabled all of my extensions, and I have tried both buttons, but neither is responsive.
1368818211
Gauss
Forum Champion
Permalink for 161043 Quote
And the name? I did not see a name entered in your screenshot. - Gauss
1368818719
Dustin B.
Permalink for 161052 Quote
Entering a name does not matter, it is still unresponsive.
1368818899
Gauss
Forum Champion
Permalink for 161054 Quote
Hmmm, I really don't know why the button would be unresponsive. Clearly you are using similar buttons (such as the Submit Post button). Ill see if one of the other Mods or the Devs have any ideas.&nbsp; - Gauss
1368819055
Gauss
Forum Champion
Permalink for 161056 Quote
BTW, could you show screenshots showing the difference between Chrome and Firefox? Also, Id like to see if we can troubleshoot the Firefox side of your issue. Can you provide more specifics (support details and information) of the problems you are having in Firefox? - Gauss
1368819416
Dustin B.
Permalink for 161062 Quote
I"m not having issues on Firefox, but here's the screen:&nbsp; and the earlier picture was on Chrome.
1368819491
Dustin B.
Permalink for 161064 Quote
If it also helps, chrome is having issues with the forums as well, such as not being able to use the search function.
1368819713
Gauss
Forum Champion
Permalink for 161068 Quote
Ahhh, I thought you mentioned that Firefox is having issues.&nbsp; - Gauss
1368819786
Gauss
Forum Champion
Permalink for 161070 Quote
Do you still have a 'shield' looking icon next to the 'favorites star' when using Chrome? - Gauss
1368819842
Eric D.
KS Backer
Permalink for 161071 Quote
Honestly it sounds like some sort of configuration issue in Chrome isn't allowing all of the javascript to either download or run.
1368819845
Dustin B.
Permalink for 161072 Quote
Yes
1368819905
Dustin B.
Permalink for 161073 Quote
I clicked on the shield, and it works now XD
1368820007
Dustin B.
Permalink for 161074 Quote
Thanks for the help. I knew I picked the right site to play on ;)
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