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I can't create a new campaign nor starting an existing one.

Hi, i have this problem from yesterday up to now.i thought it was the crash of the campaign so i wanted to start a new one but i couldnt start a new one.it stucks always at advertisement of being supporter screen ( it doesn't count down from 20... to 1 as normally appears under advertisement) when i click on page tool i also see no page icon left up there to work on it. my browser : firefox 13.0 my system : windows vista cookies : enabled color : 24 bit ... i send a screen of the situation too i appreciate any help to solve this problem. thanks alot best regards Kaostar
Whya re you using Firefox 13.0? The latest version is 16.0. Is there a reason you can't/haven't upgraded?
i updated my firefox as you suggested Riley. and still i have same issue.i attach screen
Can you open your console (press Ctrl+Shift+K) and see if there are any error messages (they would be in red) in there?
yes i see.i add screen
edit : I solved the problem with IE and chrome add-on for IE you can close this discussion.