Effects not working in Firefox but works fine in Chrome

Not a bug I think but a technical issue. I just recently upgraded to Pro and was playing with one of the toys on the toolbox (the lightning bolt). As the subject line says, I couldn't get anything to happen in Firefox even with disabling all extensions and add-ons and restarting the browser. Not a big deal for me as I can use Chrome now that we use Skype and I don't have the lag issues I once had. Just wondering if anyone else has this issue?

Could you provide a console log of your Firefox usage with this issue happening? Wiki page quoted Use the keyboard shortcut: Control-Shift-K (Command-Option-K on the Mac) If that doesn't work, follow these instructions: <a href="https://developer.mozilla.org/en-US/docs/Tools/Web_Console" rel="nofollow">https://developer.mozilla.org/en-US/docs/Tools/Web_Console</a>

We'll also need to know your OS and browser version as well as the console log.

OK, OS Windows Vista 6 SP2, Firefox 43.0.3 Web Console; app.js:29:19079 TOUCH SUPPORTED: false app.js:30:11283 select app.js:25:2160 Switch mode to select app.js:25:4006 Initializing new dice engine with randomness... app.js:40:18490 Using random entropy app.js:40:18567 Compiling sheet... app.js:43:17095 Found rolltemplate: 5eDefault app.js:43:17378 Finding sheet rolls... app.js:43:18330 window resize app.js:44:30049 Final set zoom! app.js:30:25049 tuts loaded tutorial_tips.js:7:2 Final page load. app.js:36:8743 Refresh jukebox List! app.js:45:1746 Scan for new plays! app.js:36:6239 Auth'ed. app.js:35:21895 Go post auth! app.js:35:22092 initial setup app.js:35:22237 Refresh jukebox List! app.js:45:1746 Got players value... app.js:35:22479 joining game... app.js:35:28957 Player -Jk0jWjS9ex_xDUJ3-Ph is offline... app.js:34:3728 Global Volume: 96=0.9216 app.js:34:11193 Player -JkUNVc4brjUIa1-pVID is offline... app.js:34:3728 Player -JlWJ1_kDEkiajrcwcx- is offline... app.js:34:3728 Player -JmG8WPn0FYJEB1MJyng is offline... app.js:34:3728 Player -JmR4r1V8JFQmVzOWgUI is offline... app.js:34:3728 Player -JyEV2TFqepAZcRzPvzV is offline... app.js:34:3728 Deferred finish joining... app.js:35:29047 Firebase Online app.js:29:20385 I think I should be first? app.js:34:4243 FIRST PLAYER: -Jk0jWjS9ex_xDUJ3-Ph app.js:34:4319 Refresh jukebox List! app.js:45:1746 refershing page listings! app.js:38:24861 Refresh Journal List! app.js:43:782 Search took 29ms app.js:42:32466 Full load page! app.js:33:11787 We have 31 pages app.js:35:23282 Scan for new plays! app.js:36:6239 initiatlizing video chat app.js:42:19323 Connecting to WebRTC app.js:42:19841 Refresh jukebox List! app.js:45:1746 handle page changes app.js:35:23822 false app.js:35:23903 Do refresh link cache! app.js:32:6356 init active page! app.js:35:27958 activate page! app.js:33:13949 FULLY ACTIVATE VIEWS FOR PAGE. app.js:33:14181 Refresh Journal List! app.js:43:782 Search took 180ms app.js:42:32466 Graphics: 61 app.js:33:13128 Paths: 123 app.js:33:13324 refershing page listings! app.js:38:24861 Updating character sheet values app.js:36:25309 Reorder by ZORDER app.js:33:16793 Updating character sheet values app.js:36:25309 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/1292" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1292</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/1292" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1292</a>... app.js:32:28398 "Error loading image, probably due to cors. Trying once without CORS for <a href="https://s3.amazonaws.com/files.d20.io/images/1292" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1292</a>... app.js:29:120 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/marketplace" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace</a>... to <a href="https://s3.amazonaws.com/files.d20.io/marketplace" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace</a>... app.js:32:28398 Applying filter app.js:32:27815 Object { _source: Array[4] } app.js:29:8792 Reorder by ZORDER app.js:33:16793 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/marketplace" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace</a>... to <a href="https://s3.amazonaws.com/files.d20.io/marketplace" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace</a>... app.js:32:28398 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/1290" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1290</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/1290" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1290</a>... app.js:32:28398 Reorder by ZORDER app.js:33:16793 Applying filter app.js:32:27815 Object { _source: Array[4] } app.js:29:8792 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/marketplace" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace</a>... to <a href="https://s3.amazonaws.com/files.d20.io/marketplace" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace</a>... app.js:32:28398 Applying filter app.js:32:27815 Object { _source: Array[4] } app.js:29:8792 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/1292" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1292</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/1292" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1292</a>... app.js:32:28398 Applying filter app.js:32:27815 Object { _source: Array[4] } app.js:29:8792 Applying filter app.js:32:27815 Object { _source: Array[4] } app.js:29:8792 Applying filter app.js:32:27815 Object { _source: Array[4] } app.js:29:8792 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/1292" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1292</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/1292" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1292</a>... app.js:32:28398 setting src app.js:32:28559 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/marketplace" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace</a>... to <a href="https://s3.amazonaws.com/files.d20.io/marketplace" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace</a>... app.js:32:28398 setting src app.js:32:28559 Reorder by ZORDER app.js:33:16793 setting src app.js:32:28559 Object { _source: Array[4] } app.js:29:8792 setting src app.js:32:28559 Connected to session app.js:42:21435 Cols: 2 Rows: 1 app.js:28:27632 Took 48ms to generate cache. app.js:28:28308 Someone just connected. app.js:42:22743 It's us? app.js:42:22845 "Swapping <a href="http://imgsrv.roll20.net:5100/?src=www.cncmachini" rel="nofollow">http://imgsrv.roll20.net:5100/?src=www.cncmachini</a>... to <a href="http://imgsrv.roll20.net:5100/?src=www.cncmachini" rel="nofollow">http://imgsrv.roll20.net:5100/?src=www.cncmachini</a>... app.js:32:28398 Loading mixed (insecure) display content "<a href="http://imgsrv.roll20.net/?src=www.cncmachinings.com/blog/wp-content/uploads/2014/07/3044969817_e4519e48b8.jpg&cb=5" rel="nofollow">http://imgsrv.roll20.net/?src=www.cncmachinings.com/blog/wp-content/uploads/2014/07/3044969817_e4519e48b8.jpg&cb=5</a>" on a secure page[Learn More] app.js:32:28813 Reorder by ZORDER app.js:33:16793 setting src app.js:32:28559 Loading mixed (insecure) display content "<a href="http://imgsrv.roll20.net/?src=www.cncmachinings.com/blog/wp-content/uploads/2014/07/3044969817_e4519e48b8.jpg&cb=5" rel="nofollow">http://imgsrv.roll20.net/?src=www.cncmachinings.com/blog/wp-content/uploads/2014/07/3044969817_e4519e48b8.jpg&cb=5</a>" on a secure page[Learn More] app.js:32:28754 Loading mixed (insecure) display content "<a href="http://imgsrv.roll20.net/?src=www.cncmachinings.com/blog/wp-content/uploads/2014/07/3044969817_e4519e48b8.jpg&cb=5" rel="nofollow">http://imgsrv.roll20.net/?src=www.cncmachinings.com/blog/wp-content/uploads/2014/07/3044969817_e4519e48b8.jpg&cb=5</a>" on a secure page[Learn More] app.js:32:28787 fxtools app.js:25:2160 Switch mode to fxtools app.js:25:4006 window resize app.js:44:30049 Final set zoom! app.js:30:25049 TypeError: a is undefined

Can you please follow Steps 1-3 of our Solving Technical Issues wiki page, taking special care to temporarily disable all browser add-ons and extensions, temporarily pause your anti-virus, and try switching browsers (for Chrome/Firefox specific issues) to see if one of those components is causing the problem. Let us know if that doesn't solve your issue and we'll dig in deeper.

Steve K. said: Can you please follow Steps 1-3 of our Solving Technical Issues wiki page, taking special care to temporarily disable all browser add-ons and extensions, temporarily pause your anti-virus, and try switching browsers (for Chrome/Firefox specific issues) to see if one of those components is causing the problem. Let us know if that doesn't solve your issue and we'll dig in deeper. Hi Steve, I did all that previous, and retried again with the same results. In the Add-ons Manager I have this if it is significant;

Doug, sorry I missed your response. Your console log shows a failure in the JavaScript which is probably happening because of a 3rd party process on your local computer. Either an add on or extension or piece of malware.

Hi Steve, The picture I posted of the screen capture didn't stick but it was indicating java platform was disabled along with java deployment toolkit. These are in the add-on manager tab. I have since updated Firefox and Java and now only the Java deployment toolkit has a warning it is vulnerable and is set to Ask to Activate. Hope this makes sense... I do have my antivirus running and scanning regularly. It isn't an option for me to be out in Internet land without it. Anyway, it still isn't working for the effects function but I had an issue with the API script not spinning up (only once) but that works now after the updates. Everything I need for the system is working, the effects being fluff and is not a big issue for me. Chrome is working fine in all respects. I just have minor lag issues because I use 5E shaped sheet.

Ok, Doug. Since the issue is probably local to your FF install and not an issue with Roll20 and you can access the functionality with Chrome I'm going to close this thread. Let us know if the issue is different or bigger than you thought.